Nicolas YOUMBI

En résumé

Entreprises

• Colgate Palmolive - Customer Service & Logistics Manager – Central Africa

  Bois-Colombes 2011 - maintenant Manage all functions of Customer Service and Logistics while emphasizing on sustaining a joint collaborative partnership with customers in Central Africa and on driving the demand planning process across the Central Africa region.• Establish relationships at multiple levels within the customers’ organizations. Works with customers in an advisory/expert capacity on supply chain initiatives driven by Supplier Collaboration Boards and internal Colgate initiatives.• Drive the Demand Plan Accuracy improvements for the Central Africa CDT (Customer Development Team).• Build Collaborative Demand Plan and conduct monthly review of demand planning accuracy (DPA) with great focus on bias trend, volatility variation based on segmentation and SKU complexity result.• Address special customer needs and expectations, calling upon the appropriate Supply Chain and Demand Chain resources to develop/offer the most cost effective solutions. • Works closely with the CDT Finance Manager to optimize a “Cost to Serve” model and customer Economic Order Quantities (EOQ) which are linked to consumption. • Effectively manage data flow, communication and processes associated with new and transitioning SKU’s, material status (e.g. SLOB, Discontinued) and ensures synchronization with customer’s data.• Seek input from customers about their needs and expectations in order to continually improve Customer Service and Supply Chain performance.• Communicate proactively with customers when supply execution issues are experienced in order to manage customers’ expectations.

• Colgate Palmolive - Logistics Manager – West & Central Africa

  Bois-Colombes 2008 - 2010 Manage all functions of regional logistics operations (transportation, inbound & outbound process and warehousing) in West & Central Africa.• Coordinate the regional cross-border sourcing including all Inbound & Outbound process of products. • Accountable for the implementation, and monitoring of the Logistics Operating Budget inclusive of all Transportation and Warehousing costs while leading efforts to optimize these costs. • Monitor the regional 3PLs operations (Contract Warehousing and Local Contract Manufacturing) to align their performances with Company’s goals.• Manage the outsourcing and on-going relationships with Third Party Logistics (3PL).• Accountable for the Customer Service & Logistics KPIs (Customer cost to serve/case, Forecast Accuracy, Inventory Forward coverage, Case- fill, On-Time %…).• Implement Materials Management strategies to optimize products stock coverage against Customer Service targets.• Work with systems support personnel to ensure greater utilization of SAP throughout the Customer Service & Logistics organization.• Develops and executes the regional logistics organizational capabilities necessary to support future business growth.• Manage the people, materials, equipment, and Logistics processes to deliver site performance objectives, as measured by corporate and local KPIs.

• Colgate-Palmolive (Cameroon & Gabon) - Customer Service & Logistics Supervisor

  2003 - 2008 Achieve customer-focused KPIs while managing inventory and distribution costs through implementation of forecasting tools, order replenishment and logistics processes.• Collaborate with commercial team to identify and adopt best methods for improving customers demand planning accuracy. • Develop and managed reports to track inventory turns, new products, discontinued products, slow-moving inventory and projected inventory levels. • Use negotiation and analytical skills to obtain the best transportation rate and the optimal inventory levels resulting to cash saving.• Manage products (Finish Goods, Raw & Packaging Materials) replenishment process for Cameroon & Gabon. • Coordinate inbound/outbound deliveries.• Analyze data and report inventory and customer service metrics.• Manage and address customers’ complaints.• Conduct day-to-day business analysis.

• ExxonMobil - Dispatcher & Fuel Supply Assistant

  Notre-Dame de Gravenchon 2002 - 2003 Manage inventory control, storage and distribution of fuel and lubricants.• Plan delivery routes by defining truck lanes/carriers. • Manage and ensure the timely and complete delivery of all customer orders through daily coordination and prioritization of trucks loading.• Check conformity of trucks to standards VSMG (Vehicles Safety Management Guide).• Complete and provide accurate and timely staffing reports.• Update statistical reports on fuel & lubricant removal at the oil terminal and lubricant DC.

Formations

• African Institute Of Computer Science

  2006 - 2007

• University Institute Of Technology

  2006 - 2007

Réseau

• Félix SASSIAT

• Isaac AZAGNANDJI