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Ornella ROMANO

VALLEIRY

En résumé

Mes compétences :
Gestion de la relation client
Gestion de projets internationaux
Microsoft .NET
Microsoft SharePoint
Microsoft Office
Microsoft SQL Server
Microsoft Reporting Services (SSRS)
Reporting
JIRA
Responsive Web
Business Analysis
Développement web
Professional SCRUM Master and Agile Methods
Issue Tracker
IT Incident Management
Team Building and Management
Project management

Entreprises

  • World Trade Organization - Project Manager

    2009 - 2016 • Gather customer needs
    • Gain customer agreement and propose functional solution to meet business requirements
    • Design workflow processes. Create and maintain key documents (project charter, functional and technical specifications)
    • Manage project (priorities, planning, resource, budget, deadline)
    • Find solutions and new technologies in Security (accreditation, access control), Conference (webcasting, video conferencing, meetings recording system, meetings transcription system) and Facility area to reply to customers’ needs and decrease maintenance time.
    • Collaborate with development team to plan projects sprints
    • Liaison role between the final customers and the technical team. Communicate continually with them
    • Quality assurance activities management during application development to promptly identify and solve critical situations
    • Analysis, development, support and maintenance of web applications for the WTO intranet
    • Customer support regarding applications usage and errors

  • Accenture - Analyste Programmeur

    Paris 2008 - 2009 • Analysis , development and deployment applications
    • Testing
    • Application maintenance
    • User Support
    • Collaborative work management (sharepoint)

Formations

  • Global Knowledge

    Rueil Malmaison 2016 - 2016 PSM Professional Scrum Master

    - Fournir de l'expérience et des connaissances afin de comprendre comment utiliser au mieux Scrum pour construire des produits complexes, en particulier des logiciels.
    - Comprendre la théorie et les principes derrière Scrum qui guident la prise de décision

  • Global Knowledge

    Rueil Malmaison 2016 - 2016 Méthodes Agile

    Comprendre la démarche Agile et les fondamentaux de la méthode Agile SCRUM

  • IFAGE (Genève)

    Genève 2009 - 2009 Certificat d’études en langue française

  • Faculté De Sciences Mathématiques, Physiques Et Naturelles De Catane (Catane)

    Catane 2002 - 2007 BAC+3 en Informatique

  • Ecole Professionnelle D'Etat “G. Arcoleo” (Caltagirone)

    Caltagirone 1999 - 2002 BAC, Diplôme de comptabilité

Réseau

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