GENNEVILLIERS
FEDEX EXPRESS: Divisional Strategic Marketing Analyst
Reporting and analysis:
Providing EMEA's automation related metrics
Updating and designing monthly reports and dashboards
Providing analysis and recommendations to Sales and Customer Technology to increase automation usage in the region
Communicating metrics on a monthly basis to an upper management audience
Project Management:
Coordinated and implemented an EDI (Electronic Data Interchange) project for one of Fedex's largest customer
Online Product Management (Fedex Common Login and Get Rates and Transit Times):
Acting as a liaison between US product owners and regional stakeholders; ensuring regional requests and issues are being addressed (defects, enhancements. )
Defining training requirements
Defining communication needs and marketing activities
Creating scenarios and organizing User Acceptance Testing sessions
Technical training:
Organizing and leading trainings on SQL language and database infrastructure to the Customer Technology department
GEMACO S.A.: Office Manager
Distributor and stockist of stainless steel material for the oil industry
- Marketing: Market research, analysis of the competitive landscape, search for new suppliers to increase the competitive position of the company. Responsible for all the promotional tools such as the web site (www.gemac.com), the catalogues, the international trade fairs (Germany, France, Italy, . )
- Computer network: Responsible for improving, on a continual basis, the Customer Relation Management system (Elink software). Studying the possibility of implementing an ERP.
Internal audits, follow up of the micro economical indicators, setting action plans to reach the different commercial targets
- Recruitment, subsidies, Internal and external communications
