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ConsultaPRO
- IT Consultant
2008 - maintenant
IT Consultant at consultaPRO (own company).
Working as freelancer for major global companies.
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Novartis Pharma AG
- Global Sourcing Manager
RUEIL MALMAISON
2007 - 2008
Development IT, Novartis Pharma, Basel, Switzerland
----> Major achievements
- Established sourcing review forums to drive partnerships with providers
- Established sourcing metrics to assess delivery performance, ensure timely correction and drive for sustainable partnerships. Regular report to senior IT management.
- Has been instrumental in executing the sourcing strategy globally, building relationships with internal customers to leverage sourcing options, optimizing costs and enhancing quality.
- Actively contributed to the setup of a multi year Innovative IT program to pave the way of the new Drug Development Lifecycle.
----> Specific experience
- One month on-site/offshore due diligence with Tier 1 global IT companies (Basel, East Hanover, Hyderabad, Calcutta) to prepare a major outsourcing maintenance engagement.
- Negotiation and contractual setup with major IT companies.
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Novartis Pharma AG
- Account Manager
RUEIL MALMAISON
2005 - 2007
Established good working relationships with major customers in complex matrix organisation, recognised as a valuable partner
Major accounts : Global CIO Office, Development IT, Consumer Health, Sandoz, Sisnet, Human Resources – Overall operational budget of 3 Mo CHF in 2006
----> Specific experience
- Enhanced communication and presentation skills, customer relationship
- Implementation of Service Level Management Processes
- Switching between several accounts with specific strategies, views and dynamics
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Novartis Pharma AG
- IT Operations Manager
RUEIL MALMAISON
2005 - 2007
Business Application Management, Basel IT, Novartis Pharma, Basel, Switzerland
Department metrics: 40 FTE, budget 26 Mo CHF
Interface to Infrastructure Service Providers and to Financial Department
Managed to reorganise team into customer focused delivery unit, established several support processes (IT-IL service management). Led the team to high standards, established partnership with major providers and sound relationship with other teams.
----> Major achievements
- Achieved new positioning within BAM to ensure customer needs are best served
- Actively contributed to Basel IT reorganisation and focusing on value added services
- Leading the organisation to a process oriented unit, especially introduction of Service Management Processes.
----> Specific experience
- Enhanced communication and presentation skills, group dynamics, conflict resolution
- Leading organizational changes, introduction of processes (ITIL based)
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Novartis Pharma AG
- Head GERDA Competence Center / Global Service Manager
RUEIL MALMAISON
2002 - 2005
Business Application Management, Basel IT, Novartis Pharma, Basel, Switzerland
Led a team of 6 people (internal / external staff), 3 people in offshore team (India)
Operational budget of 2.8 Mo CHF in 2004
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Operational setup of a global electronic archiving platform (GERDA) for the pharmaceutical industry,
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----> Major achievements
- Operations center setup, transition from project organization to operational unit
- Large project (800 kCHF) to extend archiving capabilities
- Implementation of incident, problem, change and configuration management in regulated environment (GxP) and according to ITIL guidelines
- Agreement negotiated with customers and contracts signed with providers
- Operational setup in East Hanover, NJ, USA
- Successful delivery of worldwide operations with an intercultural team (CH, US, IN)
- ILM@novartis mission to prepare a cross functional electronic data capture program
----> Specific experience
- Selection of outsourcing partner and offshore software factory setup,
- Multiple provider management in a multinational environment,
- Financial accountability,
- Broad IT knowledge (multiple technologies : Web, Unix, Oracle, IXOS) and knowledgeable in Records Management and long term electronic retention,
- Driving to achieve superior results, win commitment, build trust, looking for win/win situation, global thinking.
- Fast decision implementation, action oriented to face challenging situations
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Novartis Pharma AG
- • Head of Application Provision ‘Supply Chain Management’ group
RUEIL MALMAISON
1999 - 2002
BPCS Competence Center, Novartis Pharma, Basel, Switzerland
Team of 6 people (internal / external staff)
Deputized for Head of Application Provision (team of 30 people)
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Software provision and maintenance in the BPCS environment (ERP system)
Successfully managed the transition from the BPCS roll out project to the operational mode (SCM), set up of the maintenance team, enforcement of quality standards and maintenance processes established. Deputized head of team in many areas and largely contributed to overall success.
----> Major achievements
- Design, development and implementation of worldwide turntable for production planification (SCM Connect) and product master data catalogue (NOPAS, Novacore, 140 sites worldwide),
- Base maintenance, extended maintenance and task force activities,
- Transfer from BPCS to SAP : BPCS outsourcing strategy / SAP integration
----> Specific experience
- Awareness of customer satisfaction, built a strong position, recognized as valuable partner, developed good presentation and moderation skills
- Initial steps in team leading. Taking initiatives in the area of responsibility
- Elaboration and implementation of high quality standards (especially in GxP areas)
- Outsourcing of legacy system, leading the selection process, factory setup.
- Roll out of SAP ERP system.
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ASE2i
- Chef de Projet
Entzheim
1997 - 1998
Software development, project leading in application management area (payroll, accounting, commercial systems) on AS/400 systems.
Development and on site introduction of a delivery management system based on EDI standard, in the automobile industry, interfaced with production system (Orchestra).
Lotus Notes system administration and database development, support and user training.
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Centre Interarmées de Réorientation
- Resp. informatique (service militaire obligatoire)
1996 - 1997
Software development for training schedules and attendees management.
Social integration training for military crew.
Distinguished with military honours for self implication in work.
