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BSL BANK
- Chef de departement RH
2015 - maintenant
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BSL BANK
- Head of HR
2015 - maintenant
Develop and Implement HR strategies aligned with the overall business strategy.
Bridge management and employee relations by addressing demands, grievances or other issues.
Prepare yearly HR budget.
Design & maintain compensation, benefits, performance management systems & Grading Structure.
Recruit, develop, assess and retain all type of employees.
Support current and future business needs through the development, engagement, motivation and preservation of human capital.
Report to management and provide decision support through HR metrics
Asses Training needs, develop and implement training programs.
Control the turnover ratios of employees and reducing it to the minimum possible.
Design & develop HR policies.
Nurture a positive working environment.
Maintain pay plan and benefits program.
Ensure Legal compliance in all HR procedures.
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C.A.T. Construction
- HR Generalist
2013 - 2015
Construction and Trading Offshore sal.,
/ managing HR of CAT Beirut region:
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Participate in the administration of compensation, benefits, performance management systems & grading structure.
Identify staff vacancies, select applicants and recruit.
Track leavers, new joiners and internal transfers.
Compile & prepare reports & documents pertaining to personnel activities.
Prepare end of service indemnities.
Prepare or modify organizational charts.
Prepare and update employees' job descriptions.
Prepare Offers of Employment.
Prepare HR policies and procedures.
Provide assistance to employees and answer their concerns.
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CAT
- Responsable RH
2013 - 2015
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Credit Libanais d'Assurances et de Reassurances
- Organization and Business Analyst
2008 - 2013
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Credit Libanais d'Assurances et de Réassurances
- Head of Business Organization and HR
2008 - 2013
: Credit Libanais d'Assurances et de Réassurances sal,
Legal and Business Organization Department Head:
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Business Organization:
Implement ISO 9001:2008
Develop and review all business procedures.
Lead projects that serve to increase productivity and operational efficiencies.
knowledge, trends, research, evaluation and best practices for future growth.
Participate in the development of business plans.
Prepare or modify organizational chart.
Prepare and update employees' job descriptions.
Implement evaluation, rewarding and grading systems to improve employees' performance.
Legal:
Assure all legal requirements.
Handle litigious claims.
Draft contracts and control treaties.
Handle trademarks registrations.
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Bsynchro
- Business Consultant
2008 - 2008
: Bsynchro sal, Management, Marketing and Information
Technology consulting firm,
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Companies' processing and structure reviews.
Determining Business requirements to offer the adequate solution.
Present recommendations.
Project sponsor duties.
Business Plans development.
Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
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Bsynchro
- Consultante
2008 - 2008
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Zurich Global Corporate France, Levallois-Perret – France.
- Business Analyst
2007 - maintenant
Contrat à durée indéterminée au sein du service
Market Management :
- Analyser le marché : étude des causes de vente et de non
vente, définition des critères de segmentation des
clients ciblés par la compagnie.
- Assurer le suivi de la rentabilité, l'analyse des marges
par lignes de produits / client.
- Collecter, analyser et communiquer l'information auprès
des commerciaux.
- Elaboration des tableaux de bord mensuels d'analyse de
l'activité commerciale.
- Participation à l'élaboration des plans marketing,
- Analyser la concurrence et l'environnement commercial de
l’entreprise.
- Recommander la mise en place de plans d’actions
opérationnels destinés à augmenter les ventes.
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Zurich Global Corporate France, Levallois-Perret – France
- Contrôle et Coordination internationale des Sinistres :
2006 - 2007
Contrat à durée déterminée en Contrôle et Coordination internationale des Sinistres :
- Coordination internationale :
* Répondre aux demandes du Réseau et l’informer sur les
programmes Français.
* Analyse, synthèse et diffusion des manuels de gestion
relatifs aux programmes internationaux.
* Reporting auprès de la maison mère.
* Participation à des workshops au sein du groupe.
- Contrôle :
* Appui technique auprès des gestionnaires sinistres.
* Tableaux de bord mensuels et synthèse annuelle.
* Contrôle de l’activité du département sinistres.
* Réalisation d’audits auprès des compagnies sous-
traitantes.
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Zurich Global Corporate France
- Business Analyst
2006 - 2008
Gather and define business requirements.
Follow the client's financial stocks in the European stock exchange market.
Produce high quality documentation.
Analyze the needs of the clients to help identify the problems and propose solutions.
Identify prospects.
Build up company's strategies.
Liaise with various business units to gather requirements and resolve issues.
Help elaborating Marketing plans.
Improve business processes.
Control and International Claims Coordinator:
Answer the queries of Zurich's network of subsidiaries worldwide and inform the network of
Zurich France's programs.
Analyze and notify the claims handling protocols related to international programs.
Manage and submit reports of the claims department activities to the headquarter.
Took part in the organization network workshops.
Perform audits on the outsourced companies. Technical support to the claims handlers.
Develop monthly dashboards and annual analysis report. Control the activity of the claims department.
Handling of specified marine claims.
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ABA Insurance (Bureau de courtage), Mansourieh – Liban.
- Assistante du directeur général
2003 - 2005
2003-2005: Contrat à durée indéterminée :
- Négociation des contrats hospitalisation, dommages, transports.
- Gestion des sinistres dommages, auto, accident du travail…
- Contrôle de l’activité.
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ABA Insurance
- Assistant General Manager
2000 - 2005
Negotiate health, property and marine insurance contracts. Handle property, workers' compensation and motor claims.
Workshops & Trainings
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ABA Insurance (Bureau de courtage), Mansourieh – Liban
- Stage en Production
2000 - 2002
Emission des polices d’assurance automobiles.
