Pierre A.o DUPONT

En résumé

Entreprises

• BNP Paribas Fortis - IAM Program Manager

  PARIS 2010 - 2012 Program Manager for BNP Paribas Belgium - Identity and Access Management (IAM) Program – a very significant (50k man-days; millions of legacy security objects), multi-year, bank-wide program. During this mission, the following key objectives have been achieved:
   Recovery of a program in severe difficulty, by restoring trust and collaboration within the team and among stakeholders;
   Review and re-alignment of program objectives and strategy, syndicated among and validated by program stakeholders;
   Day-to-day program management, steering over 25 projects (including BPM);
   Deployment of structured and disciplined program management practices across the program, in particular through the consistent use of standard methods ( ‘Harmony’ RUP ), tools (i.c. ‘Clarity’ from CA), and blueprint project plans;
   Improved allocation of staff to priority tasks and activities through the introduction of an effective resource management function;
   Consistent delivery of program milestones, in particular:
   Migration of branch population(8.000+) to the target solution in a fully transparent and incident-free manner;
   On time closing of all audit recommendations assigned to the Program, several of which ahead of schedule.
   Change management, impacting thousands of people, and hundreds security actors and managers, in support of the introduction of a new operating model involving new actors, new roles, and new processes;
   Regular reporting to senior management on program status, risks, issues, and budget;
   Permanent membership of the ISRM (Information Security & Risk Management) management team, and of the BNPPB IAM Steering Committee.
  

• Dexia Technology Services (DTS) - IT Workforce Resource & Capacity Management - Interim Manager

  2008 - 2010 IT Workforce Resource & Capacity Management - Interim Manager – DEXIA Technology Services - A service organization employing 750 IT infrastructure professionals
   Developed Work force Resource Management strategy and business case
   Developed and deployed Resource Planning Processes
   Created from scratch, educated and coached a team of professional Resource Planners, Resource/ Capacity Manager, & Skills Manager
   Taught Resource Management practices to 60+ Team and Department managers as well as to 100+ Project managers and coached them.
   Managed the Resource Management part of a wide Project Portfolio Management BPR and contributed to the program as board member
   Developed the DTS skills management process, and managed the skills inventory of more than 300 Technical Resources
   Developed Resource Planning KPIs and used them as the basis of continuous performance improvement monitoring and team specific improvement plan
   Increased by more than 320% (440% in one department) the global capability to deliver on a specific task (weekly average of 4750 scheduled tasks ) during a specific period of time
   Initiated a switch from Team based Capacity to Skills Profile based Capacity management, and from unlimited to limited Workforce Resource Management model
   Extended Resource Management form a Project only focus to all activities. Led the introduction of new Project Management (AUGEO) functionalities. Initiated focus on People management and a strategy driven development
   Managed all related changes
  

• BNP Paribas Fortis - IT Workforce Resource & Capacity Management - Interim Manager

  PARIS 2006 - 2007 IT Workforce Resource & Capacity Management - Interim Manager – FORTIS
  For the IT department of Fortis IT, introduced Workforce Resource and Capacity management practices in the framework a wide reorganization bringing together 2000 IT people coming from 5 operational companies in 3 countries
  
   Developed the Workforce Resource & Capacity Management strategy aiming at allocating the right people with the right skills on the right project at the right time and right place, optimizing the productive utilization of 2000 technical professionals while anticipating future needs in terms of capacity, skills, technical and geographical coverage
   Trained & coached 150 line managers to cope with related process changes
   Resource Managed 150 project managers
   Coached and managed a community of 15-20 Resource Managers, each of them managing the project allocation of 100-400 IT professionals
   Contributed to the first phase and managed the second phase of the deployment of a Project Portfolio Management tool (CA Clarity) for 2000 users in a 8000 users deployment
   Enabled significant performance improvements
   Contributed to project portfolio process evaluation and improvement and to the deployment of IT Governance practices
   Coordinated part of the Project Management Office (PMO) operations (Prince 2)
  

• Upside Potential Management Services - Program/ Change Manager - Interim Manager

  2006 - maintenant Interim management, Change management, Program & Portfolio management, Workforce Resource and Capacity management, Resource shortage/ contention mitigation, Skills management, People management, Process management/ improvement, Performance management, PMO & PPM tools implementation, Project Portfolio Maturity assessment, IT Governance
  
  
  With a Master degree in Applied Sciences – Civil Engineering, and 30+ years of experience of which 12 spent at Microsoft, Pierre has built up a rock solid experience in Professional Services Management.
  Pierre has a rare ability to think strategically about very complex issues, to bring together people from a variety of groups to address common issues and to lead them toward collaboration and consensus. Despite the fact that he often takes on complex issues, he always maintains a positive attitude, and keeps his eye on the ultimate pay-off, rather than focusing on just short term or local concerns.
  His analytical, strategic and problem solver skills are broadly recognized, and enable him to always be well prepared going into critical customer-facing events.
  Pierre has strong convictions augmented by above average listening skills. All this makes him a great team player, very good at energizing others around a set of strategic themes. He is also very successful leading and motivating people, locally or remotely, in classic or matrix set up, and in a multicultural environment.
  Pierre is comfortable communicating with all kinds of individuals, from people on the ground all the way up to CXO’s. He is not used to mincing his words to make his customer’s needs heard.
  Pierre is a pioneer, keen on learning new things in and out of his comfort zone, potentially taking whatever does the company he works for into new territory. To this latter point, the best testimony is what he did over the past years at Microsoft Services EMEA in his Workforce Capacity, Resource and Skills Management worldwide thought leader role.
  All through his long experience, Pierre got many opportunities to refine his Project, Program and Portfolio management skills, as well as related processes and tools.
  Pierre has also an excellent track record in Change Management, Business Process Management, Strategic Planning, as well as complex Sales and Contract negotiation. Over the past years, his focus has clearly been on technical organization operational performance improvement.
  Above all, he persistently shows a great deal of trustworthiness, honesty and loyalty.
  

• EuropAid - Team Lead

  2006 - 2006 Team lead - Development projects evaluation – EU
   EuropeAid - Led an international team of multidisciplinary experts evaluating +/- 300 development projects to be funded by EuropAid
  

• Proximus - Project/ Change Manager

  Lille 2006 - 2006 Change Manager – Telecom (5 months) IT governance, Portfolio budget process reengineering and facilitation
   Portfolio management, process reengineering and change management following several reorganizations in a 600 people IT technical department
   Contribution to the requirements of the new release of the Portfolio Management application
  

• Europ Aid & European ACP Water Facility - Development Project Evaluator

  2005 - 2005  EuropeAid - Relevance, Financial and Operational capacity, Sustainability, Methodology, Budget, and Cost/ Efficiency ratio evaluation of water and sanitation projects submitted to EuropAid by NGOs. Evaluated 34 project proposals whose estimated total cost amounted to € 34.426.995
   EU ACP Water Facility (9th EDF) - Relevance, Financial and Operational evaluation of projects submitted to the EU ACP Water Facility, a funding instrument supporting water and sanitation projects in Sub Saharan, Caribbean and Pacific countries. Evaluated 167 project proposals whose estimated total cost amounted to €1,179,880,293, and whose beneficiaries were located in each of the 76 ACP countries
  

• EuropeAid - Team Lead

  2005 - 2005 Team lead - Development projects evaluation – EU
   EuropeAid - Led an international team of multidisciplinary experts evaluating +/- 300 development projects to be funded by EuropAid
  
  

• Service Public Federal - Coach

  2005 - 2006 Coach – Public Sector (18 months part time)
   Coaching at General Manager level in the Belgian Federal Administration (large Business Process Reengineering context , reorganization and related change management)
  

• Microsoft Services Europe Middle East & Africa ( - Regional Program Manager

  2001 - 2004 Regional Program Manager Microsoft Services Europe Middle East & Africa (3 years)
   Managed critical components of the Microsoft Services reorganization at EMEA level, including roles description, objectives setting, performance indicators, and communication as well as strong involvement in organization design, impact analysis, and transition planning
   Thanks to an innovative approach made recurring € multimillion performance improvements possible (based on Six Sigma initiative in Germany)
   Managed critical changes in a community of 60+ people managers in charge of 1800+ services professionals operating in 40+ affiliates in the EMEA region
   Managed cross border projects involving 14 teams in many countries
   Developed the Microsoft Services Workforce Resource Management strategy, methodology, process, and economic justification.
   Drove its adoption at EMEA and worldwide levels
   Led the development of a Workforce Strategic Capacity Management process and its adoption at EMEA level (Skills and profiles management, need & gap analysis, gap closing strategies, geographical and technical coverage...).
   Aligned Competences Management, consultants’ technical and professional development with Microsoft Product and Service Strategy.
   Built consensus at EMEA level
   Streamlined EMEA Resources management operations.
   Contributed to the set up of the EMEA PMO (PMI)
   Contributed to Project Portfolio processes management (ChangePoint)
  

• Microsoft EMEA - Regional Practice Manager – Government

  2000 - 2001 Regional Practice Manager – Government - Microsoft EMEA (1year)
  
   Started up and managed (P&L) the Microsoft Consulting EMEA Government Practice.
   Wrote the E-Government strategy paper (the corner stone of a $ 5 million project) for the Egyptian minister of IT & Telecom .That document has been broadly reused in the Middle East.
   Managed Microsoft Services delivery in the Imagine Project, co-funded by the EU 5th research framework, Universities and Partners in France, Italy, and Germany.
   Contributed to the development of a food need assessment application for the World Food Program UN agency.
   Contributed to Microsoft WW initiatives (Government Portal, Digital Communities & Government Gateway). Contributed to the Application Service Provider model for regional authorities in Europe (i.e. Yorkshire region). Pioneered IT security services in Microsoft Services EMEA.
  

• Microsoft Services Benelux - Practice Manager

  1996 - 2000 Practice Manager - Microsoft Services Benelux (4years)
   Started up Microsoft Consulting Services in Belgium (Planning, Budgeting, P&L, Business development, Hiring). Managed up to 20 high level technical consultants
   Supervised large infrastructure projects for the European institutions, multinational companies, banks & telecom customers.
   Successfully drove complex services contract negotiations (EU framework agreement)
  

• Microsoft Belgium - International & Large Account Manager

  1992 - 1995 International & Large Account Manager - Microsoft Belgium (4years)
   Managed the relationship with local Process, Manufacturing, Telecom and Utilities companies, as well as regional government.
   Managed the relationship with Multinational companies having their European HQ in Brussels.
   Negotiated complex multinational agreements.
   Closed € multimillion contracts.
   Coordinated delivery in 20+ countries.
  

• Telinfo Integrated Systems ( now Cap Gemini) - Business Unit Director

  1988 - 1991 Business Unit Director – Business unit Computer assisted Manufacturing - IBM
  
   Managed 25 developers and their projects
   Developed team expertise in
  o Process and Manufacturing : Process supervision (SCADA – Factorylink), and Manufacturing Execution System (MES)
  o Enterprise Resource Planning (MAPICS - IBM)
  o CAD/CAM (CATIA - IBM)
   Delivered ERP consulting to small and medium businesses in a program funded by regional authorities.
  
  
  BPM Project Manager (12+ months)
   Managed a large Business Process Re-engineering project in complex industrial process environment (HOLCIM)
   Managed end to end cement delivery process automation, involving Production, Engineering, Process control, IT, Sales, Finance, Accounting and legal departments, as well as, Forwarding agents, and customers.
  

• CIG Intersys (Now CSC) - Products Manager/ Branch Manager

  1984 - 1988
  Products Manager/ Branch Manager
   Pioneered Process and Manufacturing applications (Industrial Process supervision – SCADA with Factory link), and computer assisted maintenance applications (COMAC) on PC.
   Built a strong partnership with IBM, leading to numerous common process supervision projects in Belgium and at international level.
   Managed the development of the first European OS/2 based Manufacturing Execution System in a pharmaceutical plant (Baxter)
  

• Information Systems & Organization - Project Manager

  1981 - 1984
  Project Manager
   Managed developed and implemented on IBM S/1 the Enterprise Resource Planning suite for Degremont , (GDF Suez) water-treatment plant construction activity.
  
  

• IBM - Software Engineer Trainee

  Bois-Colombes 1981 - 1981 Software Engineer Trainee
   Internship - Electronic Data Processing Manager training on IBM S/1 - Real Time Process control & Telecommunication
   IBM customers & Partners support.
  

• Department of public works – Hydraulic - Civil Engineer

  1981 - 1981 Civil Engineer
   Conducted hydro-geological studies in large hydraulic projects (Albert Canal widening).
   As Hydro-geologist, successfully advised the Department during lawsuits against several contractors.
  

Formations

Pas de formation renseignée

Réseau

• Claude JACOB PRÉRETAITÉ

• Corinne HANON

• Fabrice CATTANT

• Guy LIEGEOIS

• Patrick LHOEST