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Pierre COUEDOU

Nanterre

En résumé

'When the forest grows, no sound. When a tree falls, everyone hears it' says an African proverb. My job is to make the forest growing with serinity and provide clients with the best experiences that lead them to recommend our services to their peers.

Mes compétences :
BPO
Management
NPS
Satisfaction client
Stratégie
Stratégie RH
Business Process Outsourcing
Coaching
Service client

Entreprises

  • ADP - Senior Service Relationship Manager

    Nanterre 2014 - maintenant In charge of service delivery management, ensures efficiency, quality and compliancy of ADP services for 3 multinational clients.
  • ADP - Client Service Manager

    Nanterre 2013 - 2014 Team-building and management of 19 payroll specialists who deliver French payroll services to 37 clients / 7,500 employees, in compliance with ADP Streamline global standards.
  • ADP - Relationship Manager

    Nanterre 2010 - 2013
  • ADP - Consultant Sénior

    Nanterre 2006 - 2010
  • ADP - Project and Process Manager

    Nanterre 2003 - 2006
  • ADP - Product Manager

    Nanterre 2000 - 2003
  • ADP - Payroll Consultant

    Nanterre 1996 - 2000

Formations

Réseau