Mes compétences :
Program management
Team Management
2G/3G/LTE/Small Cells
Change Management & leadership
ETOM
IP & Core Network
Customer relationship management
Business development
Itil v3
Lean six sigma
UTRAN
Entreprises
Alcatel
- Team Leader
ParismaintenantIn Charge of the BSS, GPRS and WImax Support Team.
Alcatel Lucent
- Senior Wireless Program Manager for Orange
Paris2010 - maintenantContract implementation & Coordination of all Wireless Projects ( 2G/3G/ Femto/ LTE). Support complex E2E pre-sales activities and identify opportunities with KAM. In charge of a P&L up to 70 M : 2G& 3G refresh, capactity extension, swap and deployment of E2E projects. LTE turn key Orange cities and Femto introduction
Alcatel Lucent
- Lead LTE E2E readiness ( RAN, Backhauling, EPC , IMS ) & Services Business development
Paris2009 - 2010LTE:
In charge of a LTE transversal Working Group ( Wireless, IP& Optics Baukhauling, Core Network, applications ) to develop LTE solution expertise & mindset and to break silos in order to prepare the readiness of LTE introduction.
Services:
Working on business cases and optimisation on Mobile E2E Networks Services ( Consult, Design. Integrate, Deploy, Maintain & Operate )
Alcatel Lucent
- Team Leader of GSM & WIMAX Support
Paris2006 - 2009Team Leadership skills:
• Coordinated up to 25 engineers attached to several projects.
• Transversal Knowledge Management on new products, IP …
• Adjusting management style according to the situation (Directive Democrat, Directive Autocratic, Permissive Democrat & Permissive Autocrat)
Project Management :
• Inter-connexion of Labs to develop E2E Skills and reduce Capex & Opex
• Initiated and managed several trials, upgrades, swap, customization on Orange, SFR & Alternates operators.
Communication & Customer Relationship
• Crisis management on crash programs
• In charge of Validation of products & release
Managed Subcontractors
• Hire and train consultants according to our sales forecasts.
Alcatel Lucent
- GPRS Consultant
Paris2002 - 2006Customer Facing
• Customer Support, Hotline manager and crisis management
• Communication with customers about implementations / issues.
• Products and software validation in France & Worldwide
• Out of hours on call support on a rotational basis
• Train Customer Staffs on the Job
Problem Solving, Analysis & Knowledge Management
• Proposed technical recommendations on new products
• Diffused technical issues and workarounds to other countries
• Product leader in charge of KTS (Knowledge transfer session) for internal staffs and worldwide technical centers.
Formations
Harvard ManageMentor (Paris)
Paris2012 - 2012Change Management, Customer Focus, Leading & Motivating .... - On E-learning and Virtual Classes before exam