Reneld WILMART

En résumé

Entreprises

• Daimler AG - Customer Service Representative

  LE CHESNAY 2014 - maintenant Assisting our customers in case of breakdown, question, accident, and everything linking a customer to her or his car.
  Being the essential link between a customer and our technicians and dealers.
  Having a good knowledge about a wide range of vehicles and all the questions which could be asked about.

• Intervalles - Temporary work

  Paris 2013 - 2013 Temporary position for Intervalles (Communication
  agency), with different types of mission:
  From selling SIM cards to distributing flyers in 8000 mailboxes of 10 cities.

• Auchan Mieux Vivre - Order picker

  2013 - 2013 Home deliveries specialized in organic food

• Particulier - Enseignant

  HENDAYE 2012 - 2013 Expatriation in China in order to be an english, french
  or violin teacher and mostly to live something different.
  This experience made me learn how to deal with different customs and constraints.

• CANGO - Enseignant

  2012 - 2012 European Volunteering Service (EVS) in Tianjin Main part of the project: teaching English to Chinese children from 7 to 10 years old in the afternoon and seniors in the morning
  Developed skills: adapting to a different culture and communicating in an unknown language to create a link with the students.

• China Association for NGO Cooperation - Enseignant

  2012 - 2012 Enseignement de l'anglais auprès d'enfants de 7 à 10 ans
  Enseignement de l'anglais auprès de seniors

• SFR - Telemarketer

  2012 - 2012 Experience: distance selling, without any visual contact with the customer.

• B2S - Téléconseiller

  2012 - 2012

• Taiyuan University of Technology - Enseignant

  2011 - 2011 Enseignement du français à des élèves de 5è cycle universitaire.

• China Youth Center for International Exchanges - Volontaire

  2011 - 2011 EVS in Taiyuan - Shanxi, based in Taiyuan University of technologies and organized by the CYCIE (China Youth Center International Exchanges) located in Beijing - Chaoyang District

• Agence de communication Intervalles - Chef de projet Junior

  2011 - 2011

• Intervalles - Junior project manager

  Paris 2011 - 2011 Key skills: team management, project organization, recruitment, adaptation to each different customer demand
  Main projects:
  - Advertisement project for Ferrero: 60 people in 30 supermarkets located in 4 different regions during 3 days
  - Distribution of Paru Vendu: free newspaper weekly distributed in 4 cities (Lille, Roubaix, Douai and Valenciennes) for a total of 10,000 unities

• Decathlon - Technician seller

  Villeneuve d'Ascq 2008 - 2010 Seller and technician specialized in bicycles in Decathlon Aulnoy- lez- Valenciennes
  Missions: Selling, managing stocks, benchmarking, full workshop management, first steps in recruitment
  Specification: it was a job I had besides my studies, from 10h/week in 2008 to 25 in 2010

• Décathlon - Vendeur Technicien

  Villeneuve d'Ascq 2008 - 2010 - Vendre
  - Gérer les stocks
  - Etudier la concurrence
  - Organiser le Trocathlon: événement bi-annuel rassemblant vendeurs et acheteurs via Décathlon.
  - Gestion complète d'un atelier magasin.
  - Recrutement.

Formations

• Tianjin Normal University (Tianjin)

  Tianjin 2013 - 2013 Mandarin - Mandarin: intermédiaire
  

• Esupcom

  Lille 2010 - 2011 Bachelor Degree
  
  Majors: web marketing, graphic design and history advertisement

• Esupcom (Lille)

  Lille 2010 - 2010

• Université De Valenciennes Et Du Hainaut Cambrésis (UVHC) (Valenciennes)

  Valenciennes 2005 - 2010 DEUG
  
  Anglais - Histoire, civilisation, littérature et grammaire anglo-saxonnes.

• University Of Valenciennes And Hainaut-Cambrésis

  Valenciennes 2005 - 2010 Bachelors Degree
  
  Main subjects: British and American culture, including civilization, literature and
  grammar
  Besides: Vice-president of Students Bureau for one year

• Lycée André Lurçat - Maubeuge

  Maubeuge 2004 - 2005 Baccalaureate Degree
  
  Major: Economics and Social sciences

Réseau

• Arthur HUIGNARD

• Clotilde HERMANS

• Florian CAHN

• Joanna CONTÉ

• Michel Gabriel DUFFOUR

• Nadine SUEUR

• Romain LELEU

• Stéphane BULAT

• Toomy ZERTAL

• Wendy GNAPI