En résumé

Over 10 years experience in the recruitment industry. As Operations and Marketing Manager Benelux & France my role is to drive projects that impact business performance, operational efficiency and staff retention.
I am also responsible for driving and managing internal communication and external marketing strategy.

Mes compétences :
Marketing direct
Gestion de projet
Administration de bases de données
Information Technology


  • SThree - Operations and Marketing Manager Benelux & France

    Paris 2014 - maintenant My responsibilities are the same as previous experience but for France and Benelux with key focus on:

    - Conduct activities to support Benelux & France Business Performance and plans for growth.
    - Business Management: partner with key functions (Marketing, Communication, Advertising, Systems) to implement projects, leverage business profile, minimise bad debts and support SThree short to long terms strategy.
    - Implement Business Processes.
    - Support change management program and initiatives.
    - Design and manage Marketing strategy for all brands.
    - Drive and manage all internal communication activities within Benelux & France.
    - Support Talent Acquisition (Internal Recruitment) team with guidance for the local French business.
    - Design, drive and manage strategic projects that impact either staff retention or profitability
    - Member of France board
  • SThree - Operations Manager France

    Paris 2011 - 2014 SThree is the parent company for our organically grown recruitment brands specialising in ICT, Engineering & Energy, Pharmaceuticals & Biotechnology, Banking & Finance and Supply Chain.

    Add value to the Sales Business by designing, driving & monitoring best practice through the implementation of standard operating processes:
    - HR Career Structure Plan (Velocity)
    - Performance Management Processes
    - Sales Development processes
    - Incentive processes and targets

    Responsible for managing Change Projects that affect processes and/or people:
    - Designing of Business Case and Project Plan
    - Identifying and engaging all stakeholders
    - Designing and managing all communication related to the Change Projects

    Manage Marketing activities and initiatives
    - Brand management
    - Development and delivery of marketing plans
    - Develop value-driven marketing campaigns, employing email, social media, online marketing, events and advertising
    - Managing all client and candidate programs
    - Manage market research programs such as customer questionnaires and focus groups
    - Organising events and all associated communications activity at local level

    Design & manage communication. Drive France strategy, initiatives & incentives.

    Support Strategy by looking at areas to add value & improve retention
  • SThree - International Customer Care Manager

    Paris 2009 - 2011 My responsibilities were the same as previous experience but for the SThree Group in France that Progressive is part of.

    SThree is the parent company for our organically grown recruitment brands specialising in ICT, Engineering & Energy, Pharmaceuticals & Biotechnology, Banking & Finance and Supply Chain.
  • Progressive - International Customer Care Manager

    Courbevoie 2008 - 2009 Marketing:
    - Data Management, Segmentation and Augmentation
    - Marketing Campaigns: strategy, planning, production and measurement
    - Developing effective channels to market
    - SEO and SEM
    - Viral Marketing - Internal recruitment referral scheme campaigns
    - Consultative approach to attract niche candidates/clients
    - Legal & Regulatory Compliance
    - Branding maintenance & Compliance
    - Impact on yield
    - Internal communication

    - Consistently generate maximum revenue through existing contract placements for France, Belgium and The Netherlands
    - Maintain and develop business relationship with clients and candidates
    - Negotiate contract extensions and continue to build patch and market place
    - Support specific high-rollers within business with any Payment/Legal/Contractual queries.
  • Progressive - Senior Marketing Executive

    Courbevoie 2004 - 2008 Marketing:
    - Campaign design, planning, development, production, measurement and analysis
    - Segmenting and targeting of client/candidate CRM database.
    - Contribute to develop Internal Siebel Marketing System
    - Database quality and augmentation
    - Viral Marketing - Internal recruitment referral scheme campaigns
    - Customer Response management
    - SEO and SEM

    Advertising Account Management: Developing key partnerships with Job Boards and Social Media

    - Monitoring & Analysis
    - Liasing with: Database & Web Management, IT & Sales
    - Strategy & Planning process
    - Legal & Regulatory Compliance
    - Research
    - Branding maintenance & Compliance
    - Internal / External Communication
    - Project Management
    - Impact on yield



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