Robert-Michel LEJEUNE


En résumé

IT Consultant with extensive experience spearheading the global delivery, management, design, development, implementation and support of cost-effective, enterprise-wide information and business system solutions. Applies high-impact technical solutions to major business objectives, with capabilities that transcend IT operation boundaries. Accustomed to scoping and managing projects in alignment with Agile / Waterfall / Scrum and PRINCE2 methodologies (certified). Committed to helping organisations achieve maximum benefit from their IT investment, through meticulous research, development and implementation of technologies, with extensive track record spanning the implementation of Project Management Office (PMO) structure. Strong cultural awareness gained through a unique mix of European experience and whose recent freelance achievements are underpinned by +19 years’ success in the heavily-regulated financial services arena (gaining exposure to financial governance and regulatory reporting).

Systems / Application Development - Process Management and Improvement - Project Scoping and Management - P3M3 Maturity Model
Information Technology Infrastructure Library (ITIL) - SDLC - Project Management Office (PMO) Best Practice and Governance
Procurement Processes - Operations and Teams Management - Influencing and Negotiation - Stakeholder Engagement
Strategic / Analytical Thinking - Interpersonal Communication - CAPEX / OPEX Management - Infrastructure Support

Banking and Finance Business. Global Banking Operation, Asset Servicing, Global & International Custody, Cash Management and Capital Market, Finance & Regulatory Reporting, Fund Accounting, Depository Bank and Transfer Agency. Healthcare Insurance. Non-profit organization. Utility.

Mes compétences :
Business Intelligence
Project Management
Change Management
Portfolio Management
IT Management
People Management


  • Euroclear SA/NV - CSD Regulation Project Manager

    2015 - maintenant Oversee the planning, implementation and tracking of the requirements of the EU CSD Regulation. The project entails a number of IT, (banking) operations and risk / control / governance / financial workstreams, some of which will be delivered at Group level.
  • Partena Promeris - Demand Manager and Head of Policies, Methodologies & Practices

    2014 - 2015 Managed the Demand & Analysis Team comprising Business and Functional Analysts (5 FTE).
    Identifying and implementing opportunities to enhance operations and drive the maturity of the newly-merged IT organisation between Euromut and Partena, including the introduction of PRINCE2 and ITIL best practice.

    Key achievements
    • Implemented a demand management process from capture to IT execution.
    • Facilitated the creation of a Business & IT Project Managers community with an associated PRINCE2 based toolkit.
    • Installed capacity planning and time recording techniques for the entire IT group and Project Managers community.
    • Coordinated the successful implementation of an IT change management process.
    • Rolled out JIRA for demand management, release and deployment management, project management tool and bug tracking system.
    • Defined an evolution of the MLOZ/M-Team project management life cycle and projects classification.
    • Implemented and operated a specific incident management process to stabilise the critical Electronic Document Management (EDM) chain.
    • Introduced Business Process Model and Notation (BPMN) and coordinated the documentation of the whole EDM chain.
  • BITSI Consulting sprl - Gérant

    2013 - maintenant Own management company
  • Euromut - IT Manager

    2013 - 2013 Managed the day-to-day operations of the IT Development, Helpdesk and System Engineering teams. Facilitated their development via the creation and introduction of best practices, standards and methodologies in demand, capacity, project and portfolio management

    Key achievements
    • Project managed the migration of ~800 PCs to Windows 7 with no disruption to business operations.
    • Renewed HQ LAN (core and floor switches) and implemented Wi-Fi.
    • Relocated local servers to M-Team datacentre to enhance performance and reliability.
    • Devised and implemented a capacity plan and time tracking tool for IT staff.
    • Installed a PMO function and developed PRINCE2 project methodology.
    • Coordinated the implementation of ITIL best practice and associated training.
    • Represented Euromut in the project working group during a merger with Partenamut and Partena.
    • Supported the renewal of IT infrastructure within two Euromut-owned hotels.
    • Advised on the implementation of a Business Intelligence Competency Centre (BICC).
  • UCM - Business Solution Delivery Manager

    2012 - 2013 Created and manage the Business Solution Delivery group comprising Process Managers, Project Managers, Business Analysts and SMEs. Championed continuous improvements to the efficiency and effectiveness of the Solutions Delivery function; recording learnings from client projects, mapping robust solution delivery processes, recording best practices and creating templates to maximise efficiency and scalability.

    Key achievements
    • Built a project portfolio and the capacity planning of the BSD group.
    • Developed portfolio and project management Key Performance Indicators (KPIs) and dashboards.
    • Implemented project governance methods in a PRINCE2 and Scrum environment.
    • Created Project Manager Functions and coached in relation to PRINCE2 methodology.
    • Designed and implemented a Software Development Life Cycle (SDLC) and an ITIL-based problem management tools.
    • Defined a new Program Management governance model in conjunction with the Management Committee.
    • Guided, trained and coached team members and business partners in the use of new tools and techniques.
    • Strengthened collaboration between the Business Solution Delivery group and other internal departments.
  • SIBELGA - Senior IT Advisor

    2011 - 2011 Advised on the definition, design and governance of a new Service-Oriented Architecture (SOA) including a Business Process Management (BPM) solution.
  • BNY Mellon - Head of International Custody Systems and Services / IT Manager of the Belgian Bank

    Paris 2007 - 2011 Coordinated IT operations within the Belgian Bank offices: Brussels, Breda, Amsterdam, Luxembourg, Milan and UK offices; led, motivated and provided strategic direction to the International Application Development Team supporting and maintaining an applications portfolio used by +5,000 users worldwide.

    Key achievements
    • IT Coordinator for the creation of the BNY Mellon Belgian Bank entity.
    • Implemented a software quality control tool in the offshoring context to ensure cost efficiency, secure time to market, enable management and reporting and maintained best possible levels of user satisfaction.
    • Applied CCMI Software Development Life Cycle and implemented HP PPM in the Brussels team.
    • Migrated the entire application platform from the Belgium Data Centre to a new infrastructure in US.
    • Optimised date centre usage by strengthening the use of virtualisation and NAS technology.
    • Facilitated a move from a Novell environment to Active Directory; implemented MFD across all Brussels offices to align with Bank Standard, gaining synergies and reduced Total Cost of Ownership (TCO).
    • Member of the Belgian Bank Risk Management Committee; Chair the Belgian Bank Technology Review Committee.
  • The Bank of New York - Vice President - IT Manager (previously Head of Application Development and Project Manager)

    1996 - 2007 Enjoyed 11 years’ rapid progression within this American multinational banking and financial services corporation; led an IT team of +30 in the management of application development and infrastructure support; created an offshore team in India to supplement local efforts; played an integral role managing business-critical projects from inception to completion, including applications development, systems migration, data centre development, and implemented a Business Objects / Sybase IQ Business Intelligence Platform containing 20 years of Asset Servicing Business elements.
  • JPMorgan - Analyst Programer

    Paris 1993 - 1996 Analysis, design and implementation of several information systems for the Global Custody Business in a MS SQL Server platform. Migration to a SUN SQL Server environment


Pas de formation renseignée


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