LYON
WORK EXPERIENCE
June 2016 until now French/English Game Specialist at Electronic Arts/Bioware (Galway, Ireland)
Helping and assisting people with Bioware game Star Wars The Old Republic MMO issues such as installation/patching, game/save/account recovery, by phone/email/chat/Zendesk
Part of Buddy Program, assisting new hired to discover the compagny, organizing lunches with people from the same language team
Helping on the recruitment process, passing tests and assessments over the phone and by chat, in order to check French language level
Improvment of customer support tools and training material
September 2015-June 2016 French Game Advisor at Electronic Arts (Galway, Ireland)
Helping and assisting people with EA games issues such as installation/patching, game/save/account recovery, by phone/email/chat
January 2015-August 2015 Video Game Seller at Micromania/Dock Games stores (Bordeaux, France)
September 2014-December 2014 Video Game Seller Manager at Jeuxvideo.fr store (Bordeaux, France)
December 2013-December 2014 Radio Presenter/Show Founder, in a team of 4, moderating and animating Facebook's show page, at Radio RIG 90,7 (Bordeaux, France)
September 2010-June 2014 Surveys and Polls at Ipsos Observer (Bordeaux, France)
Called people to ask them for surveys
November 2009-March 2010 Game Designer on A Vet's Life at B-Serious (Strasbourg, France)
Viral and social games research (Facebook), game design writing alone
August 2009-October 2009 Game Designer on Bash! The Card Game, Human Vs Aliens at Shining Karma (Strasbourg, France)
Viral games research (Facebook & Iphone), game designs documentations and writing alone
April 2008-April 2009 Game/Level Designer on Fuel at Asobo Studio (Bordeaux, France)
-Participated to brainstorm sessions about career and challenge modes, the goals to achieve, the win/lose conditions and scripted races
-Balanced the driving gameplay, AI behaviors
-Bug Tracking using DevTrack, giving feedback and corrections checking
-Edited 20 career races and 95 challenges using a home made 3D editor
Game Design Team of 8 people.
September 2005-April 2008 Surveys and Polls at Ipsos Observer (Bordeaux, France)
Called people to ask them for surveys
May 2005 Skills Assessment in Video Game Selling at Ultima (Bordeaux, France)
Sold console and PC games, and gave a hand during holidays
2003-2004 Personnal Projects Developpement, Self Training in game designs
-Game concepts and game designs, looked for editors
-Mobile games research
-Super Ghouls’n Ghosts and Toki Walkthrough FAQ writing
September 2000-March 2002 Game/Level Designer on Little Hippo at Neuroplanet (Angoulême, France)
-GBC and GBA research, game design documentations
-Winner of Initial Cut 2001 with The Lord Of The Plains game concept and game design
Game Design Team of 2 people.
August 1998 and August 1999 Data Capture at France Telecom Mobile (Bordeaux, France)
As a student, I gave a hand to the informatique service
February 1997-October 1997 Test, Quality Manager on Dark Earth at Kalisto (Bordeaux, France)
QA test and bug tracking on Dark Earth (PC) and Nightmare Creatures (PC PSX)
February 1996-September 1996 Video Game Seller at Babylonis (Bordeaux, France)
Sold console and PC games
March 1995-October 1998 Animator in RPGs and TCGs at Le Temple Du Jeu (Bordeaux, France)
Demonstrated many RPGs (Dungeons & Dragons, Warhammer Battle and 40K, Epic..) and TCGs (Guardians, Magic The Gathering, Elixir, In Nomine Satanis..), helping people understand the rules and game mechanics
Pas de formation renseignée
