Москва
I supervises both guest services attendants and concierges. serving the needs of guests in hotels, resorts and other accommodation facilities by providing information and special services to enhance guests' visits. The position is varied: booking elusive theatre tickets, give directions to a local festival or recommend a doctor…Etc.
Duties:
• Supervise and direct guest services attendants and concierges
• Communicate directly with guests, in person or by telephone
• Provide information on facilities and services, events and attractions, tours, travel routes, and transportation schedules
• Provide area maps, brochures and other literature
• Arrange tickets, bookings, appointments and reservations for guests
Good communication skills, strong knowledge of the community, area and region, professional in problem solving, organization and time management, and supervision
MRHARI SAAD's job duties
CHIEF CONCIERGE
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