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Sabine WALKER-DEEMIN

Amsterdam

En résumé

8 ans d'experience dans le domaine du support applicatifs dans differentes industries ( education, telecom, fournisseur de solution de paiement, equipmentier automobile).

Interet particulier pour la finance en generale.

Mes compétences :
linux administration
ERP administration
Gestion des billets et incidents
experience en developpement et scripting.
windows administration

Entreprises

  • Worldpay - L3 application specialist

    Amsterdam 2013 - maintenant

  • S3 Technologies - ERP System Administrator

    2012 - 2013 Administration and support of Level 3 on infrastructure and ERP applications for a large S3 customer account.

    Occupied responsibilities: ERP system Administrator

    achievements:

    o Administration:
    - Management of servers related infrastructure
    - Planning and management of maintenance and updates to applications such as ERP.
    - Integration of new network applications

    o Projects:
    - Carry out projects related to infrastructure
    - Proposal for appropriate technical solution
    - Production of technical projects.

    o Training and Support:
    - Support remote users (management priority incidents and tasks)
    - Support Level III technicians remotely
    - Users Training and Writing technical Training guide

  • Bouygues Telecom - Bladelogic Administrator

    Meudon 2011 - 2012 Administration and Support for the BladeLogic Server Automation Suite inside the Information System Perf department at the Bouygues Telecom site in Meudon la Foret.

    Occupied responsibilities: BladeLogic administrator

    Achievements:

    o Systems Administration:
    - Administration of SQL Server 2005 and 2008 (backup and restore database)
    - Administration of BladeLogic Server Automation Suite for BMC Software. Information system dedicated for the IS Performance Bouygues Telecom department that allows management, haul up server configuration and deployment of component applications in a 2000 servers environment.
    - Upgrade of the client and server in the new release 8.1 SP2 in test environment and production in collaboration with BMC support based in India and France, Determination of the impact of different project teams ISD.
    -Participation in technical project for the technical server update within the Test Performance IS department.

    o Development of Applications:
    -Realization of virtual application by the packaging of Bladelogic with to Microsoft App-V for the integration into the new OS windows 7.
    -Implementation of new automation project card spots for level 1 through business support Bladelogic.

    o Training Helpdesk:
    Organization-training of level 2 teams on the use of the Bladelogic client console .
    -Support on Bladelogic users .

  • Culinary Institute Lenotre - IT Manager

    2009 - 2011 IT Manager at Culinary Institute Lenotre in charge of Campus vue management system software. Windows and network administration of 2 LAN networks, support all end user request made by each educational department.

    • Administration of a Windows Server 2003/windows server 2008 network infrastructure
    • Administration of SQL Server 2005
    • Understanding of Windows registry and other configuration files
    • Current version Microsoft Windows Desktop OS
    • Current version Microsoft Office applications
    • Desktop and laptop deployments (using WDS)
    • Backup systems administration (Backup exec 2010)
    • Firewall/VPN administration
    • Specialized Applications including Campus Vue, Microsoft Great Plains, Crystal Reports, QuickBooks, Peachtree, and Spice Works

  • BEICIP INC - IT Specialist

    2007 - 2009 • Administration of a Windows Server 2003/Exchange Server 2003 network infrastructure
    • Administration of a Linux Redhat network infrastructure
    • Design and implementation of new technology solutions
    • Maintenance of computer systems (Windows, Linux)
    • Website administration and design
    • Technical support on the company’s software
    • License management
    • On site software installation and troubleshooting
    • Customized plugins development

  • Valeo - Internship / Matrix branch Administrator

    Paris 2006 - 2007 • Administration of a Data project management application called (PLM - Matrix).
    • Windows 2000 and 2003 server, Weblogic, Tomcat and Oracle server administration.
    • Key Performance Indicators optimisation and implementation.
    • Functional project participation for PLM evolution in VEC.
    • Written Technical documentation.
    • Troubleshooting on servers and technical support for users on PLM application.
    • License administration for Oracle and others software (ODM2, CATIA V5, PSN7)
    • Software administration (installation, validation and test, deployment on LAN)

  • Wisp-E - Develloper

    2005 - 2005 • Created a software for an authentification radius server in PHP
    • Wrote technical documentation

Formations

  • University Of Quebec In Outaouais UQO (Gatineau)

    Gatineau 2006 - 2006 DESS in Project management and Master in Project management

    Project management

  • ISMANS | Institut Supérieur Des Matériaux Et Mécaniques Avancés

    Le Mans 2006 - 2006 Master international en gestion de projet

  • Université Limoges

    Limoges 2003 - 2007 Diplomes d'ingenieur en informatique

    Database programing and administration

  • IUT De Blois (Blois)

    Blois 2001 - 2003 DUT mesure physiques

  • Lycée Privé La Xavière (Lyon)

    Lyon 1997 - 2000 Baccalaureat scientifique specialite physique chimie

Réseau

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