TUNIS
Participate in the development and preparation of operations strategy, plans and goals for the station in line with that of the Ground Handling function and the overall plans of the company.
· Plan and organize resources (Staffs/Equipment’s) for station’s operational requirement. Ensure resources are being efficiently optimized.
· Review regularly the operational processes in the station, initiates and reviews proposals for improvements, recommends/implements changes to optimise the effective and efficient flow and delivery of services.
· Participate in the review of organizational structure and ensures resulting recommendations meet business requirements.
· Coordinate with Station Managers and Other Departmental Heads in each station– Operations Support, Traffic Control, Baggage Services and Ramp Services – to ensure that the flow of services to the carriers as well as the internal relationship between the functions is efficient and effective.
· Establish an effective reporting system.
· Supervise the implementation of Ground Handling policies, Service Level Agreements with handlers and IATA agreements and standards.
· Coordinate with other functions to provide and or seek regional operational services ensuring cost effectiveness and timely provision in line with established policies and standards.
· Keep abreast of regional and international trends in ground handling operations to gauge performance and new developments which may be suitable for implementation in the organization. Make appropriate recommendations for deployment.
· Contribute to the development of training plans and programs and ensures effective implementation of such plans and programs to different areas.
· Prepare, validate/consolidate and obtain agreement to the budget for operations at the station.
· Monitor expenditure and performance against the established limits and initiates corrective action where necessary.
· Support and coordinate for internal/External Audits.
· Maintain required records, ensure all Manuals are updated and information’s are communicated to all staffs on work procedures, policies and standards.
· Participate in the recruitment, training, development, management and motivation of employees to ensure they are motivated, committed, encouraged and enabled to maximize their contribution to the company
