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Sandrine CARLIER

BRUXELLES

En résumé

Je propose une expérience de plus de 10 ans dans les domaines des campagnes de communication pour la Commission Européenne tant comme gestionnaire de projet que de contenu de site web, et ou production de bulletins d'information, gestion d'événements, relations publiques, création multimédia et plus encore. Je serai heureuse d'avoir l'opportunité de travailler pour un organisme où mes compétences seront un atout pour son équipe.

Mes compétences :
Presentation Skills
Customer Relationship Management
web monitoring
strong negotiation
problem solving
market segment analysis
interpersonal skills
functional project management
develop business
branding
WordPress
Volunteering
Social skills
Search Engine Optimisation
Quark Xpress
Public Relations
Project Management
PRINCE2 methodology
Organizational skills
Microsoft Office
Macromedia Dreamweaver
Leadership Management
Joomla!
JIRA
Google Stats
Good experience
Excellent communication skills
Drupal
Develop tailored communication channels
Adobe Photoshop
Neogitation skills
Hootsuite
Google AdWords
MailChimp
Prezi
CRM, CMS (Joomla, Drupal et Wordprss)
MediaWiki

Entreprises

  • Concept Services DM - Manager en interim

    2016 - 2017 Gestion temporaire d'une petite entreprise avec 30 employés dans le domaine du services à la personne.
  • aucune - Home Manager

    2015 - 2016
  • The European Commission Research and Development Information Service - Content Manager

    2010 - 2013 Major contribution:
    * Write news and other content highlighting EU efforts in the areas of innovation
    and science.
    * Coordinated and proposed to the OPOCE the revamping of CORDIS News Home
    Pages and CORDIS Wire.
    * Managed press release platform of CORDIS including editing and publishing
    online content for a daily readership of 2.5 million.
  • Intrasoft Intl- CORDIS - Communication officer

    2010 - 2013 Dissémination de résultat de projet européen ou politique de la DG R&D, promotion
    d’appel d’offre européen.Rédaction des nouvelles et d'autres contenus mettant en évidence les efforts de l'UE dans les domaines de l'innovation et de la science hebdomadairement.
    Gestion d'une plate-forme de communiqués de presse en ligne pour les divers acteurs dans la recherche européenne.
    Liaison avec fonctionnaires de l'UE, parties prenantes de l'UE, médias européen et autres au quotidien.
    Publier en ligne sur une base quotidienne les news et géré les problèmes techniques lorsque celle-ci ne pouvaient pas être en ligne en tant et heure. Coordonné avec les différents lots à Athènes, Luxembourg et Bruxelles y compris le client (OPOCE).
  • Forventi Media Ltd. - Project Manager

    2010 - 2015 Élaboration et mise en œuvre de la stratégie dune campagne de communication d'un projet financé par la Commission Européenne:DG Énergie intitulé «PROMISE»l. L'objectif etait de modifier le comportement énergétique des consommateurs conformément aux objectifs de l'UE dans le cadre d'Horizon 2020. Le succès du projet a rapporter une économie d'énergie de plus de 25% par île et 6 nouvelles isle europeenne provenant de divers pays Européen se sont joint au projet.
    ◦ Géré et développé tout le matériel d'appui : site internet du projet et conférences (local et Bruxelles), contenu et conception des brochures, bannières, dépliants, affiches, slogans, vidéos, rédaction de tous les communiqués de presse, coordinations des traductions, activités de surveillance sur le Web et de médias sociaux, campagne T-shirts, image de marque globale du projet , organisation de la conférence à Bruxelles avec plus de 150 participants, logistics du début à la fin. Géré les aspects budgétaires et administratifs et rapports sur projet dans le cadre de différents lots tout au long du projet pour la Commission Européenne.

    Événements: gérés, organisés et mis en œuvre, y compris la stratégie de communication les événements suivants :PROMISE, D.C.P. Initiative - « Democracy, Complexity, Prospective », Flower Bridge - Communicating on the European Level (Moldavia)
  • Forventi Media Ltd. - Managing Partner

    2010 - 2015 Communication EU funded Projects: PROMISE, Belganova (participative news)
    Event Management: manage, organise and implement the communication strategy of several events, including PROMISE, DCP Initiative “Democracy, Complexity, Prospective”, “Flower Bridge, Communicating on a European Level “.

    EU Tender Call under Horizon 2020. Collaborated with several SMEs in France and Luxembourg. Provide and elaborate the communications and marketing aspects of the tender with budget breakdown.

    Local Politician Communication. Coordinate with the client their communication strategy. Provide reputation management and social media ad vices and translations on an ad hoc basis.

    Major Achievement: Wrote the Communication aspect of EU Project in the EU Tender phase of PROMISE and implemented the strategy when the Consortium won the tender. The communication strategy was instrumental in the project. It was through the communication strategy that the project partners were able to reach out to local citizens to lower their energy consumption. The project was a success as over 30% savings were found and 6 new islands are now using the tools developed during the project.
  • Subcontrator for ESN / Intrasoft International Consortium - Content Supervisor for CORDIS, the European Commission's online R&D Information Service

    2009 - 2013 -EU R&D Policy and news monitoring that have an impact on regions within Europe. Gathered the information for analysis and upon analysis ensured that it was published on the web.
    -Managing online press release platform (CORDIS WIRE) for European Research stakeholders. This included editing and publishing on line press releases to meet the standards of WIRE.
    -Liaising with IP (DG RTD) to define their needs. Upon analysis with client, scheduling and coordinating developments of web services in order to meet the client’s expectations.
    -Project coordination to meet clients’ needs and publishing new or revamped FP7 services, Regional services and other services.
    -Analyzing and ensuring the accuracy and the relevance of the content to be published on CORDIS
    -Providing support and advice to users and Information Providers on the use of CORDIS
    -Editing web services via the Content Management System (CMS2)
    -Following up technical and content-related issues

    The position involved effective relationship management skills with key decision makers. Strong familiarity with FP7
  • The EU Research and Development Information Service - Project Coordinator

    2009 - 2009 Major contribution:
    * Coordinated and elaborated the revamping of several Regional web pages in
    CORDIS and FP7 pages including the European Steel Platform (ESTEP).
  • Intrasoft Intl- CORDIS - Project Coordinator

    2009 - 2009 Gérer et coordonner la refonte de plusieurs mini sites sous CORDIS notamment avec la DG RTD, OPOCE et les divers acteurs afin de définir les besoins et proposer des différentes solutions. Liaisons avec les différents départements (CORDIS Management Team, OPOCE_Publication Office) et les divers lots à Athènes, Luxembourg et Bruxelles afin de pourvoir mettre en œuvre les propositions.
  • Aon Re Global - Office Senior Account Executive

    2008 - 2009 Major contribution: Reinsured within 6 months all of their major accounts at 30% lower
    rates for Aon's clients. Reinsured Fluxis Liabilty coverage at reduced rate of 20% although the client had a 30 million loss the previous year.
  • Aon Global Re - Senior Account Executive (Réassurance Facultative)

    2008 - 2009 Responsable du placement, structuration et négociation sur le marché de la réassurance (Londres, Bermudes, Paris et Munich) au nom de Aon les grands comptes industriels, Fortune 500, afin de sécuriser de nouvelles affaires. Développé des arguments de vente pour soutenir les cibles commerciales et aider avec les clients, le cas échéant.
  • Aon Re Global - Senior Account Executive

    2008 - 2008 Responsible for placing major Belgian accounts on the Reinsurance market in Europe, London and Bermudian reinsurance market.

    Of the accounts placed and handled, increased the revenue per account by more than 25%.

    Clients of Aon Re Bruxelles were Fortis Corporate Insurance, KBC, Swiss Life, AIG Europe.
  • The EU Research and Development Information Service - Senior Web Marketing Manager

    2007 - 2008 Major contribution:
    * Elaborated and implemented the web communication plan to promote CORDIS
    amongst EU R & D stakeholders.
    * Delivered presentation to end users in workshops and Congresses within Europe
    to inform, train, navigate and use CORDIS towards EU R&D calls under FP7.
  • Intrasoft Intl- CORDIS - Senior Web Marketing Manager

    2007 - 2008 Élaboré et mis en œuvre plans de communication digital pour promouvoir CORDIS parmi les acteurs dans la recherche et développement au niveau européen.
    Fourni des propositions de stratégie de contenu à la Commission européenne afin d'augmenter la visibilité de CORDIS
    Liaison avec fonctionnaires de l'UE, parties prenantes de l'UE, médias européen et autres au quotidien.
    Assistance et conseils fournis aux utilisateurs sur l'utilisation de CORDIS notamment pour les appels d'offres européen dans le domaine de la recherche auprès de la Commission Européenne
  • CORDIS, Community Research and Development Information Service (Brussels - Senior Marketing Manager

    2007 - 2008 Participation in R & D events in Europe to network and promote CORDIS to potentialusers and information providers (EU Officials, research centers, National Contact Points, NGO, private companies...).

    Invited by Research Center and others to train on how to navigate and use the CORDIS website in order to apply for EU funding under Framework 7.

    Elaboration of web communication plan (including link strategy) to promote CORDIS amongst EU R&D stakeholders.

    Creation and maintenance of E-Newsletter promoting CORDIS towards National Contact Points, EU Officials and local EU Regional Agencies in Brussels.

    Elaboration of promotional materials for CORDIS (leaflets, newsletters, handouts, posters...)
  • EurActiv.com leading media on EU policies. Brussels - Corporate Marketing Manager

    2006 - 2006 Market major corporations in European Affairs and offer on-line communication solutions.

    Determine key policy issues to enhance their reputation and their image towards EU institutions and EU community.


    Networking with European Federations, think tanks including with the French “ Medef “in Brussels including other institutions such as with the French UFE (Union Française des Expatriés) and others .

    Developing channels of communications and executing them (advertising campaign, seminars, newsletter, bulleting, brochures, press releases, print and web publication).

    Create, identify and implement promotion campaigns and new product entitled “Special Week”.


    -Coordinate events. Corporate account management and follow-up using CRM (Customers Relationship Management).
  • EurActiv Bruxelles - Corporate Marketing Manager

    2005 - 2006 Lobby de grandes entreprises européennes pour EurActiv.com: déterminer les questions politiques clés pour améliorer leur réputation et leur image auprès des institutions européennes et de la communauté européenne sur Bruxelles. Etablire aupres de ceux-ci une stratégie de communication à l'égard des institutions de l'UE et misent en œuvre. Développer des canaux de communication et misent en œuvre (campagne publicitaire, séminaires, newsletter, bulletin, brochures, communiqués de presse, publication imprimée et web).
  • EurActiv.com - Corporate Marketing Manager

    2005 - 2006 Major contribution: Lobby Major Corporations in Brussels. Brought the following new clients : Air France, Dow Chemical, STIB and Bridgestone.
    Provided client communication strategy to enhance their reputation towards the European Institutions. Total Budget brought EUR 80,000
  • mine - Home manager

    2004 - 2005
  • Home - Congé Parental

    2004 - 2005 Congé maternité prolonger
  • AIG Europe - Re-Insurance Account Manager

    COURBEVOIE 2000 - 2004 AIG Europe / SAIL Brussels Re-Insurance Account Manager. (Facultative Reinsurance)
    Major contribution:
    * Develop selling arguments to support commercial targets and assist AIG with
    clients when appropriate. Increased the portfolio brokerage revenue by 20% on
    a yearly basis. Brought several new major accounts from new territory such as Holland and Denmark.
    * Created a New chemical bouquet treaty of SME with the backing of the Munich Re,
    Swiss Re and Scor with a total capacity of EUR 100 million which added another
    EUR 120,000 euro to the Dept.'s budget.
  • AIG-SAIL - Facultative Reinsurance Senior Account Manager

    2000 - 2004 Développer de nouvelles marché pour AIG via analyses de segments de marché pour trouver de nouvelles affaires. Élaboration d'une stratégie commerciale, négociation des conditions contractuelles et l'établissement des futurs travaux. Le territoire etait MEMSA.

    Responsable du placement, structuration et négociation sur le marché de la réassurance (Londres, Bermudes, Paris et Munich) au nom de AIG les grands comptes industriels (Fortune 500) afin de sécuriser de nouvelles affaires. Développé des arguments de vente pour soutenir les cibles commerciales .

    Promotion de SAIL (courtier interne de AIG) à tous les bureaux d'AIG Europe. Gérer l'interface externe avec le marché de la réassurance et clients.

    Élaboration d'un plan marketing et de gestion à long terme et à court terme. Mise en place d'une stratégie marketing avec l'équipe et sa gestion.

    Augmentation de chiffre d'affaire tous les ans de 25%
  • AIG Europe (SAIL in-house broker of AIG Europe SA) Worldwide Insurer. - Re-Insurance Marketing Manager.

    2000 - 2004 -Responsible for establishing marketing strategies of the department (short term and long term) including finding new markets, budgeting and traveling. Increased budget by 20% per year.

    -Presentation to AIG of SAIL capacity to meet their need via creative placement and flexibility but most of all its ability to meet all of AIG's in-house securities procedures.

    -Responsible for the production, placing and negotiating requirement. on the reinsurance market accounts in the name of AIG-Europe SA. This included meeting and negotiating with the reinsurance market to negotiate terms and conditions.

    -In charge of all major accounts (Fortune 500) of the department Territory responsible for included Western Europe, Eastern Europe, MEMSA (Middle East, Turkey, Greece, South Africa).

    -In charge of the team : delegation of work, training and recruiting and appraising.
    -Member of S&L Committee. In charge of all major social events for the company.
  • Marsh - Faculative Reinsurance Senior Broker

    Puteaux 1989 - 1999 Responsable du placement, structuration et négociation sur le marché de la réassurance (Londres, Bermudes, Paris et Munich) au nom de Marsh des grands comptes industriels (Fortune 500). Développé des arguments de vente pour soutenir les cibles commerciales de Marsh avec ses clients, le cas échéant.
    Responsable de placement de comptes en provenance d’Amérique Latine. Portefeuille de €250,000 de courtage initial à plus €1,000,000. Poste à Paris et ensuite sur Zurich.
  • Marsh SA - Reinsurance Broking Manager

    Puteaux 1989 - 1999 Reinsurance Broking Manager Position in Paris - France and Zurich-Switzerland
    Major contribution:
    Increased the Latin American portfolio revenue from EUR 150.000 to EUR 3.000.000 over a two year
    period.
  • MARSH AND McLENNAN . No. 1 Insurance Broker Worldwide. - Senior Reinsurance Broker

    1989 - 1999 Global Markets - Zurich. 4/98 to 8/99. Senior Broker
    Paris 2/95 to 4/98 Broker

    -Placing/Marketing major accounts on the Swiss and German markets and French market as part of an overall placement lead the Account Executive of the account.. (Philip Morris, Hilton Hotels, De Beers, etc)

    -Auditing the processing procedures of a number of accounts, particularly matching the unmatched/unpaid accounts.

    -Created and put in operation as standard procedure a database to monitor the budget, processing, source of income and type of accounts for the Paris outfit.

    -In charge all all social events for Global Market in Paris. (cocktails and conferences for Global Markets and for Clients)

    French Municipalities Division . Account Executive 9/93 to 2/95

    -In charge of maintaining and developing a portfolio consisting of French municipalities in the Paris region as well as several French Northern Departments (L'Oise, Picardie, Nord Pas de Calais).

    International Division - Paris France 7/92 to 9/93 Account handler.

    -Placing on the French reinsurance market major industrial accounts and BBB ( Blanket Bankers Bond) .

    -Assistant to Account Executives in the Division in the auditing and creation of international programs for French multinational clients primarily in the banking sector.

    Aviation and Space Division - Market Analyst 7/89-7/92

    -Market studies and statistical analysis on telecommunication satellites and commercial airlines.
    -Created a Press Review of the aerospace industry for the division.
    -Creation of the Aviation and Satellite Database of the Division.
  • US House of Representatives - DC USA Intern & Market Analyst

    1987 - 1988 US House of Representatives -Subcommittee on: Space Science and Applications. Wash-
    as Market Analyst. Major contribution: Spearheaded the organization, development and editing of report on Space activities in Europe, Japan and China used for the Commercial Space Act of 1998.

Formations

  • APMG-International

    London 2014 - 2014 PRINCE 2 Certified

    Certifed Practioner.
  • University Of Rochester (Rochester)

    Rochester 1985 - 1989 Science Politique

    Interruption de mes études durant quelques année.
    U of Rochester 1980-1981
    McGill University de 1981-1983
    U of Rochester 1988-1989 après avoir fait un stage de 1 ans au Congres Américain des Etat Unis.

    2013 Certificat obtenue en Project management PRINCE 2
  • University of Rochester, (Rochester, New York)

    Rochester, New York 1980 - 1989 Sciences Politiques

    Bachelors of Arts


    Interrupted my studies in 1983 to work. In 1989 decided to complete my degree after having worked at the Subcomittee on Space Science and Application in the US Congress
  • University of Rochester, (Rochester, New York)

    Rochester, New York 1980 - 1989 Political Science

    went off to McGill University for two years from 1981-1983

    1984-1988 Worked in Singapore and Washington DC

Réseau

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