Shehan JAYASEKERA

En résumé

Entreprises

• The University of Auckland, New Zealand - APPLICATIONS SUPPORT ANALYST

  2011 - 2012 Client-facing technical expert for the University’s enterprise software applications
  Operate as gatekeeper of production systems
  Managed code deployment to test and production environments
  Assessed the release cycle and decided on what can be released to production environments
  Prioritised escalation of production issues to appropriate teams
  Resolved issues that did not require development autonomously
  Ensured appropriate test, release and implementation planning, pre-production and quality monitoring including unit testing, system integration and load testing
  Stayed informed of the state of applications at all times – monitoring trends and outstanding issues
  Maintained appropriate negotiations with operations team about release, change and problem management
  Managed close working relationships with support analysts within ITS, and stakeholders of cross-functional business units
  

• The University of Auckland, New Zealand - CONTENT MANAGEMENT SYSTEM (CMS) SUPPORT CONSULTANT

  2009 - 2010 Provided quality support to the user community of The University of Auckland
  Ensured compliance with web governance and standards
  Supported Marketing and Communication to deliver a central Content Management System (CMS)
  Developed and maintained strong relationships internally and externally to understand and meet both customer needs and team objectives
  

• Hot Chilli Web Development and Design - Director, Web Developer

  2009 - maintenant

• Magnus Wang – Software Entwicklung & Verkauf, Germany - WEB PROGRAMMER

  2008 - 2009 Developed a web-based database application for project management and controlling using Perl, CGI, JavaScript, X/HTML and MySQL
  
  Designed, implemented and tested modules such as Client, Department and Project-types functionality as well as Legal Holidays, session management and security related issues
  

• The Warehouse Group Limited, New Zealand - BIZTALK® ADMINISTRATOR

  2008 - 2008 Set up suppliers to use the E-Commerce and E-Invoicing solutions and resolve any issues
  
  Implemented and supported systems that meet the customer’s business and project objectives

• The Warehouse Group Limited, New Zealand - SERVICE DESK ANALYST

  2008 - 2008 Provided first and second level hardware and software support including retail equipment
  Nurtured relationships between the stakeholders and the service desk
  Used the Information Technology Infrastructure Library (ITIL) framework to deliver effective incident management
  Documented technical, functional and business processes
  Managed relationships between various IS departments, external vendors and suppliers
  Delivered outstanding performance as part of the service desk team
  

• Web-2u Limited, New Zealand - WEB PROGRAMMER

  2007 - 2007 Designed a web animated menu system
  Used JavaScript functions and XHTML “div” tags in development
  Tested and implemented code and software
  

Formations

• ProActive Services (South Melbourne)

  South Melbourne 2012 - 2012 Information Technology Infrastructure Library (ITIL) v3

• ACE Training Ltd (Auckland)

  Auckland 2011 - 2011 MCTS Course 10264A
  
  Developing Web Applications with Microsoft Visual Studio 2010

• University Of Auckland (Auckland)

  Auckland 2007 - 2007 Cisco Certified Network Associate (CCNA) 1, Networking basics

• The University Of Auckland / Te Whare Wananga O Tamaki Makaurau (Auckland)

  Auckland 2003 - 2007 Bachelor of Science (BSc)
  
  Computer Science

Réseau

• Alex DAVID

• Bruno MILLOT

• Guillaume PAYET

• Irshad AKHOUNE

• Nassima OMARJEE

• Rudolf SPERL

• Sébastien GRONDIN

• Véronique MARCHAND