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Sonia GASTELUM

MEXICO

En résumé

Mes compétences :
Accounting
BPO
Business
Business process
Business Process Outsourcing
Finance
Gestion de projet
International
Leader
Manager
MBA
Microsoft Project
Multicultural
Optimisation
Optimisation de processus
optimization
Outsourcing
Process
Spanish

Entreprises

  • EM Lyon

    maintenant
  • Infosys BPO - Project Manager

    Bangalore 2008 - maintenant as a Project Manager:

    • Delivered trade promotion management services to Latin American countries of Procter & Gamble. Value of funds managed = 300 Million dollars.
    • Led a team of 15 persons of different nationalities (Mexican, Brazilians and Indians).
    • Restructured processes to better achieve strategic goals, 13.3% of savings in budget as a result of resources reallocation.
    • Enhanced the client satisfaction indicator by 35% from 6.5 to 8.8/10 in a six-month period.

    as a Senior process executive:

    • Coordinated the transition of back office activities to India in the Procter & Gamble’s project. The activities included designing the deployment; training and adoption plan for the new Infosys delivery centre.
    • Supported outsourcing process transitions from Procter & Gamble to Infosys with process mapping, training of new resources and implementation of systems in the Infosys Delivery Centre.
  • Cemex - Senior operations analyst

    Rungis 2007 - 2008 • Controlled budget and followed-up expenses of company owned ships, working with the whole accounting cycle: from journal entries to financial statement publications for the Shipping Area.

    • Provided administrative support for the most important expenses, payments and follow-up with suppliers.
  • The Boston Consulting Group - Accounting Analyst

    Paris 2005 - 2007 • Controlled budget and followed-up expenses of every “consulting project” contracted by customers.
    • Administrated company expenses and was responsible of the General Ledger.

Formations

  • Instituto Tecnológico Y De Estudios Superiores De Monterrey (ITESM) (Monterrey)

    Monterrey 2000 - 2005 Finance and Accounting

Réseau

Annuaire des membres :