Mes compétences :
Management et leadership
Marketing
Vente - retail
Joaillerie
Luxe
Marketing opérationnel
Coaching d'équipe
Analyse
Cosmétique
Entreprises
Christian Dior Couture
- Assistant Store Manager
Paris2013 - maintenantDIOR Accessories and Assistant Store Manager in the flagship
- With a strategic focus, running of the accessories and watch business meeting the top
management's expectations and ensuring maximum profitability
- Meet the store targets through the development of clients ;
- Management and motivation of a team of 15 people ;
- Development of CRM actions to support the business in line with Paris guidelines ;
- Training and spot coaching to the team ;
- Recruitment of a strong team reflecting the business ;
- Ensuring clients receive the highest standards of Customer service ;
- Minimizing stock loss and monitoring the store expenses ;
- Sales analysis and finance reports ;
DIOR
- Trainee manager
2011 - 2013DIOR, Trainee manager in Sloane Street flagship boutique (12 months)
- Participating in developing the business and supporting of the merchandising team ;
- Management of the till and transfers in between boutiques to maximize sales ;
- Developement of CRM Tools to make the clients loyal to the boutique ;
- Action plan to face mystery shopping visits and « spot coaching » to the team ;
- Mission in Selfridges in the shoes department : sales organization for boxing day and
development of the local clients
CHANEL
- Coordinator
Neuilly-sur-Seine2011 - 2011CHANEL, Coordinator for the European Couture boutiques (excl
- Main contact for the 22 Boutiques in Europe ;
- Check and support for the orders of the 22 boutiques and sales analysis
CHANEL
- Assistant development product manager
Neuilly-sur-Seine2010 - 2011In charge for special orders and pricing
- Monthly sales analysis ;
- Support of the Secrets d'Orients collection launch (follow up of the development,
pricing, brainstomring)
- Administrative work to register the new pièces and competition follow up ;
- Creation of the i-pad app used in the boutiques
GUERLAIN
- Assistant product manager
Levallois-Perret 2009 - 2009boutiques (7 months)
Main contact for boutiques managers and management of their everyday needs.
- Customer Relationship Management : writing of e-mailings and mailings ;
- In charge for the follow up of supplies stock for the Parisian Boutiques ;
- Creation of sales tools : monthly newsletter, book of novelties and prices ;
- Update of the codes for the new products
- Follow up of press release
Foreign Languages
English Fluent (6 months in the United States and over 2 years in the United Kingdom)
Spanish Writing
Formations
University Of South Carolina (Columbia)
Columbia2010 - 2010Un semestre dans le programme international MBA (IMBA)
Matières étudiées: marketing, general management, resources humaines
