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Talar SARAFIAN

Nanterre

En résumé

Mes compétences :
Business
Business process
Business Process Design
Communication
Communication skills
Consulting
Design
English
Marketing
NTIC
Process
Process design
Training
Travel
USA
Volunteer

Entreprises

  • AXA - Manager

    Nanterre 2011 - maintenant Manage strategic cost reduction initiatives in technology services environment

  • Accenture - Consultante

    Paris 2006 - 2011 • Department of Commerce International Trade Administration (ITA) Systems Implementation
    o Ownership of all elements of the solution delivery life cycle for the financial data translation from the Department of State to the Department of Commerce's Oracle-based software application.
    o Support of conversion effort, interfacing of data, development of reports, and process modifications.

    • Department of Commerce National Institute of Standards and Technology (NIST) Systems Support
    o Worked with clients to define requirements and develop business cases for Oracle Portal Solution, Designed new enhancements or fixes to existing reports and applications.
    o Prepared for and conducted product release operations, including requirements reviews, regression and user acceptance testing, training and deployment.
    o Provided front-end user support for production. Significant improvements to HelpDesk service operations.

  • U.S. DEPARTMENT OF STATE - Economic Bureau - Intern

    2005 - 2005 • Intern, Office of Commercial and Business Affairs, Commercial Business International Advocacy
    o Supported foreign trade and investment advocacy on behalf of the U.S. Government of American for American firms conducting business overseas. Generated marketing materials for international partners.

  • MARRIOTT INTERNATIONAL, INC. - Analyst

    2005 - 2005 • Consultant, Information Technology (IT) Incident Management Process Design
    o Used process excellence and Six Sigma techniques to provide IT department with better visibility into the Problem and Incident Management Process.
    o Designed tier working structure using the IT Infrastructure Library (ITIL) industry standards. Reduced number of overall incoming incidents, better enabling efficiency in problem management process.

  • AGILENT TECHNOLOGIES - Analyst

    MASSY 2004 - 2004 • Consultant, Streamlining Global Reverse Logistics Process
    o Designed logistic process for increased supply chain efficiency of scientific measurement machine parts.

  • JOHNSON & JOHNSON - Co-op

    New Brunswick 2004 - 2004 • Co-op, e-Business
    o Enhanced e-Business process operations and created an Operations Manual to document internal data flow of Johnson & Johnson GATEWAY CommerceTM (JJGWC) website. Established process ownership, implemented change review board, improved regulatory compliance.

Formations

  • University Of Maryland Bachelor of Science (College Park)

    College Park 2001 - 2005 International Business and Marketing

Réseau

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