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NetGuardians
- Head of Sales Europe
2015 - maintenant
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Kenzan Technologies
- CEO, Geneva.
2012 - 2014
Leading Swiss company specialised in High End Holographic and 2D/3D interactive projection technologies solutions , dedicated to the luxury industry.
Reporting to the founder of the company, responsible for the overall strategy and positioning of the company as well as all business, legal, financial, production, sales and operational areas, in an highly demanding environment.
Key Business and Management achievements
* By repositioning the focus of the company to its core competencies and by redefining its business markets and priorities, moved it to a sustainable several digits profitable situation, in 6 months. ;
* Strong personal involvement in the acquisition and in the closing of new business opportunities leading to a significant increase of the company turnover (revenues multiplied by 5 between 2011 and today). ;
* Changed, enhanced and secured business relationships and cooperation models with prospects, customers, partners, suppliers and financial institutions leading to proven efficient, scalable, safe, predictable delivery capacities (on time, on budget, on quality) and repeatable business. ;
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Temenos
- PWM Services Director
Genève
2011 - 2012
Overall worldwide responsibility for a team of more than 120 professionals and experts in charge of implementing Temenos Private Wealth Management (PWM) flagship products and solutions around the world.
Key Business & Management Achievements
• Entirely reengineered the projects’ supervision focus, the people management and allocation logic, leading to a higher utilisation ratio, a lower attrition rate, and the reduction of recruitment costs and delays.
• Associated with a better and optimised management structure, a re-motivated, fully endorsed, supported and empowered team, re-aligned the services figures with the company's forecasts on a quarterly and yearly basis.
• Successfully defined and managed the integration of the PWM Services Division into Temenos CSG by giving a vision and future, setting and running the overall plan, motivating the people and organising the move across the entities, while respecting the company's constraints and governance.
• Direct implication in complex services contracts negotiation leading to the closure of 3 major deals in Asia and Europe.
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Odyssey
- General Manager
2006 - 2010
Full P&L, customer satisfaction and business development responsibilities for the territory (6 countries) representing up to 25 % of the company turnover. Leadership for sales, operations and administrative teams across countries and locations (5 to 40 people). Member of the company's HR Committee.
Key Business & Management Achievements
* Delivered P&L over-achievement every year (110 to 150%). ;
* Secured the first Odyssey customers in Spain, Portugal and Greece. ;
* Awarded Best Company's Customer Satisfaction rating. ;
* Supervised and generated new business opportunities. ;
* Identified and selected Service Partners and closed associated contracts. ;
* Led Executive Committees of large customer service projects. ;
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Odyssey
- R&D Director
2000 - 2005
Reporting to the Group COO, manage, drive and develop the multi-site and multi-country Department (Bangalore, Brussels, Lausanne, London, Luxembourg) covering several activities and providing services on a worldwide basis (Development, Central Customer Services, Customer Support, IT, Delivery). Represent the Department (external events, boards, investors, partners). Direct Management of the Department's suppliers and partners.
Key Business & Management Achievements
* Initiated a complete change of culture of the entire Department - from internal centric to customer-centric, from single product to multi-products and platforms, from artisanal to industrial, from a single location to multiple locations, work ethics bringing higher customer satisfaction, highest productivity, better time to market and reactivity and quality improvement. ;
* Drove Change Management introduction and implementation, definition and monitoring of the Departments' targets and KPIs. ;
* Fully re-engineered processes for the Development, Customer Support, Customisation, Delivery and IT departments, leading to a CMMi Level 2 accreditation (3 on its way) for the development activities and to the reduction of the suppliers' costs by 30 % on average. ;
* Successfully opened the Indian Development Centre (100 FTE, BOT Model). ;
* Drove successful closure of the London Development Centre. ;
* Supervised and consolidated monitoring of all department projects (100+). ;
* Recognised contribution to the Group's new HR policy design and roll out. ;
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Odyssey Finantial Technologies
- General Manager
1996 - 1999
CEO CAFC subsidiary of Odyssey Asset Mngt Systems
Reporting to the CEO, lead a team of 40, providing global services (Administration, Development, Customer Services, Customer Support, IT, Delivery). Responsible for market positioning, sales & services, P&L, development and integration of the subsidiary. Represent the subsidiary (external events, local authorities, clients, partners).
Key Business & Management Achievements
* Led the successful acquisition and integration of a competitor, CAFC (No staff nor customers lost, closing of the Romanian Development Centre, relationship with legal authorities improved). ;
* Led Change Management process and implementation, definition and monitoring of departments' targets. ;
* Optimised processes bringing efficiency, visibility, predictability and quality. ;
* Successfully managed the Euro and Y2000 events (software ready, no customers incidents nor customers lost). ;
* Over-achieved Sales and P&L objectives (200 %). ;
* Secured signature of Odyssey Group's first worldwide contract. ;
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QUADRATEC
- Directeur Général
1995 - 1996
Leading Software vendor specialised in archiving and backup solutions. Renamed Atempo since then.
Reporting to the CEO responsible for sales, marketing, services & operations in a fast growing business.
Key Business and Management achievements
* Defined and improved processes (financial reporting, sales, support, services and operations). ;
* Managed growth rate with a headcount increase of 150% in one year. ;
* Turnover doubled in one year. ;
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ACT International
- Southern Europe Global Business Group Director
1992 - 1995
Former BIS Group, at the time, the leader in software banking solutions.
Reporting to the Group COO, supervision and indirect management (matrix organization) of worldwide project teams composed of senior account managers and project directors. Representation of the company at the ``C'' level with the 5 largest Southern European customers.
Key achievements
* # 1 customer survey rating every year ;
* Over-achieved each year's quota with efficient sales strategy ;
* Customer sponsorship and financing of the company's strategic development initiative (Eureka, several million GBP) ;
* Develop customer loyalties and revenues through effective account management through Europe, Asia and North America. ;
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SEQUENT Southern Europe
- District Manager
1991 - 1992
Worldwide leader in high-performance symmetric multiprocessing
(SMP) open systems
Reporting to the Regional General Manager, Development of Sequent presence in the Region (new business). Account Management of Oracle and BP (Spain and Portugal).
Key achievements
* 5 new customers signed.
* Market recognition and awareness. ;
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AMDAHL Corp, Worldwide
- Corporate Briefing Manager
1990 - 1991
IBM mainframe
-compatible computer products manufacturer
Selection, organisation and management of all worldwide customer / prospects (excluding US and UK) visits to Amdahl corporation HO. CEO and Senior VP briefing notes, running of the shows.
Key achievements
* All my projects were concluded by the signing of a contract. ;
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DIGITAL FRANCE
- Project Manager & Account Executive
1987 - 1990
American Leading manufacturer and vendor of computer systems, software and peripherals
from the 1960s to the late 1990s.
* As Account Executive: responsible for prospection in the Banking sector (Intl Banks located in Paris). Quota overachieved every year. 3 new names signed ;
* As Project Manager: management of a team of 8 people developing internal applications. Successfully launched a new application developed on time and on budget. ;
