ICT support expert with 16 years experience in supplying best in class and high availability services.
Known as delivering effective solutions with a clear focus on end-users satisfactions, with a proven ability to manage and operate Unified Communications infrastructures and large scope IT projects in a multicultural organization.
PRINCE2
Cisco / Unify / Polycom / Unified communications
Mes compétences :
SIP
Microsoft Windows
technical support
VoIP (Voice over IP)
Siemens Hardware
DB2
server administration
quality support
project planning
mobile fleet management
direct marketing
Welding
Visual Basic
ToIP
TCP/IP
System Administration
Smarphones
SCOOT
SCCM
Remedy
Project Management
Morning Data insurance software
Microsoft Windows XP
Microsoft Exchange Server
Microsoft Access
Merise Methodology
Managed a multimedia store
Lync
Linux
LAN/WAN
Java
IP
ICT administration
Customer Relationship Management
C++
C Programming Language
Active Directory
ADSL
4G Networks
3G Networks
2G Networks
DAKS
Hipath
Openscape
Tetronik
H264
LDAP
Polycom
Codecs
WLAN
VLAN
DNS
DHCP
H323
Networking
Unified communications
Unify
Pbx