Menu

Tristan SCHRIVER

Paris

En résumé

• Good presentation and communication.
• Used to work independently as well as to collaborate as a team.
• Quick learner
• Excellent resistance to stress, endurance.
• Business oriented / Customer satisfaction
• Flexible / Autonomous
• Trusted person
• Experience in the Pharmaceutical industry, in complex IT environments.
• Experience in the Luxury industry

Mes compétences :
BlackBerry
IPad
IPhone
Linux
Lotus
Lotus Notes
Microsoft Active Directory
Open Source
VPN
Web
Active Directory
Microsoft Windows 2000 Server
Microsoft SharePoint
Lotus Notes/Domino
User printing management
Troubleshooting of mainframe and software
Maintenance of Linux and free software
SAP
Microsoft Word
Microsoft Windows
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Microsoft Excel
ToIP Cisco
Cisco management
Informatique
Réseau
BlackBerry/RIM
Apple iOS
Apple Device
SCCM
Leadership
Management

Entreprises

  • Richemont - IT Support / VIP Support & Technician

    Paris 2012 - maintenant * Team Leader
    * VIP - Dedicated Support
    * IT Support : 400 users ;
    * Active Directory: Users, computers, access group ... ;
    * SCCM console
    * Outlook
    * Cisco management (IP Phones) ;
    * Incident and task dispatching to IT Technician : Service Now ;
    * Management of Onboarding : New employees ;
    * Management of incident Backlog
    * Management of Blackberry server ;
    * Management of iCenter : Apple iDevice system
    * Microsoft SharePoint
    * Equitrac : user badge printing management ;
    * Involved in several IT Projects :
    - Corporate signature (Active Signature : based on SAP information)
    - Migration Blackberry to iPhone (400 users)
    - E-Archiving (online archiving)
    - KeyPass for HR Employees
    - Meet your IT
    - Active Directory migration to new OU
    - Cisco IP Phone migration to new Call Manager
    - Process Incident and request
    - New RoomBooking integrated in Outlook
    - Organization of live streamed conference (ex : Richemont Financial Results)

  • Merck Serono - HelpDesk Technician / Technical Support / VIP Dedicated Support

    Lyon 2008 - 2012 • VIP – Executive Members Support (Single Point of Contact) and their assistants (February 2011)
    • Desktop support technician / Technical Support first and second levels (1300 users)
    • Management of all PC Exchange (10 to 15 per week)
    • Setting up backup procedure users stations
    • Creation and modifying users – Access right in Active Directory
    • Managing a Blackberry Server
    • Managing a server Nougat – Active Entry (creation and modification of Lotus Notes users)

  • Prestades - Desktop Support Technician & Technical Support

    2006 - 2008 • Desktop support technician / Technical Support first and second levels
    • Fleet management computers
    • Assistance to users

  • Yves Rocher - Handler

    Issy-les-Moulineaux 2006 - 2006 • Moving of offices
    • Wiring of all workstations

  • Factor FX - IT Support

    2005 - 2005 • Management of Linux
    • Administration and Network management
    • Assembly, disassembly and troubleshooting of mainframe and software
    • Development of a IP telephony and Fax project
    • Creation of websites (Flash, bases only)

  • Net-Plus - Cleaner

    Cesson-Sévigné 2004 - 2004 • Building maintenance

Formations

  • maintenant

  • STS (Genève)

    Genève 2014 - 2014 Transversal Leadership

  • Blue Infinity (Genève)

    Genève 2011 - 2011 ITIL V3

Réseau

Annuaire des membres :