Mes compétences :
Litigation
Business Process Management
Decision making
Records Management
Customer Service
Problem solving
Customer Experience
Entreprises
HP Enterprise (HPE)
- CRT Complaint Manager
2015 - maintenantThe role of CRT Complaint manager is to provide professional support, in local language, to HPE customers, Chanel partners and service providers to ensure effective and efficient resolution of customer complaints regarding HPE products and processes. CRT works to restore goodwill, salvage customer satisfaction, and retain customer loyalty.
Hp
- IT Support
Courtaboeuf 2013 - 2015IT support (L1) for French and European customers FR/EN
SOD LTD
- Office Assistant
2008 - 2011Office and technical Assistant
Société Générale Sogelease
- Legal and Administrative Assistant
2006 - 2007Administrative and Legal Assistant
Formations
Ministry Of Justice (Sofia)
Sofia2007 - 2008CAPA
South-West University "Neophite Rilski" Bulgaria (Blagoevgrad)