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Vesna MILOSEVIC

ESCHAU

En résumé

Graduated in hotel business, motivated with heavy experience at Hotel Hannong, Hotel Le Bouclier d'Or and Hotel Le Grillon as a Receptionist.

Mes compétences :
Microsoft Office : Word, Excel, Power Point
Bartending
Concierge service
Invoicing
Complaints survey

Entreprises

  • HOTEL LE GRILLON - Receptionist

    2014 - 2014 Check-in and Check-out of groups and individuals. Direct, mail and phone booking for individuals as for groups. Concierge service. Complaints survey. Bartending. Working at breakfast department.
    Software : Vega. Microsoft Office.
  • HOTEL HANNONG - Receptionist

    STRASBOURG 2014 - maintenant Check-in and Check-out of groups and individuals. Direct, mail and phone booking for individuals as for groups. Concierge service. Complaints survey. Group invoicing (seminary, residential seminary and residential travel). Teaching of trainees.
    Software : Morphée. Microsoft Office.
  • HOTEL & SPA LE BOUCLIER D'OR - Receptionist

    2014 - 2014 Check-in and check-out process. Direct, mail and phone booking for individuals. Concierge service. Bartending. Reservation service for individuals. Marketing of SPA facilities.
    Software : Vega. Microsoft Office.
  • HOTEL LE GRILLON - Receptionist

    2011 - 2012 Check-in and Check-out of groups and individuals. Direct, mail and phone booking for individuals as for groups. Concierge service. Complaints survey. Bartending.
    Software : Vega. Microsoft Office.
  • AMESTRA - Administrative Assistant

    2009 - 2009 (1 month Internship).
    CEO Assistant. Secretary Department.
  • GENIE CLIMATIQUE - Accountant

    2008 - 2008 Billing Assistant.

Formations

  • Sogang University (Séoul)

    Séoul 2012 - 2013 Graduation diploma in Korean Language Program for Foreigners
  • Ecole Pigier

    Strasbourg 2011 - 2013 One-Year Degree in Hotel Business
  • Lycée René Cassin

    Strasbourg 2007 - 2009 Two-Year Technical Degree in Assistant Management
  • Lycée Marguerite Yourcenar

    Erstein 2003 - 2006 High School Diploma

    graduation in Tertiary Sciences and Technologies study program in the area of Action and Commercial Communication

Réseau

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