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Wajih AMARI

MASSY

En résumé

5 years of international experiences as billing specialist within the IT telecoms field

A Good understanding of Telco Information Systems (customer care, rating, billing/invoicing...)

Specializations : Wide experience in billing products (Oracle BRM, BSCS)

Mes compétences :
Billing
Oracle BRM
BSCS
Télécommunications
Testing
BSS
Integration
Design Architectural
Business development

Entreprises

  • Ericsson - Consultant BSCS

    MASSY 2014 - 2015 Project: Upgrade BSCS8 To BSCSiXR4 | Orange Ivory Cost

    Preparation of test sheet
    Identification of test's scenarios
    Manage incidents and maintain billing applications in operational conditions
    Fixing defects and problems: Billing, rating and customer care
    Dealing with main BSCS functional areas (contracts, offers, services, promotions)
    Dealing with IXCollection: Dunning Process
    On site test support

  • SFR - BRM Consultant

    2013 - 2014 Project: Migration of the old Billing System to BRM 7.3

    Analyze billing and rating anomalies
    Manage bugs/defects and ensure the resolution
    Prepare Incident Reports and animate meetings
    Collaborate with different business teams

  • Orange - BRM Analyst

    Paris 2011 - 2013 Project: Migration of the old Billing System to BRM 7.3

    Analyze functional incidents
    Management and resolution of incidents (Provisioning, Rating, Billing, Invoicing...)
    Establish planning to perform tasks related to production operations
    Support for testing and development teams
    Control and monitoring of the billing cycle from provisioning to the generation of invoices
    Functional tests and validation of defect’s resolution
    Development of patches executed in the production environment

  • Ooredoo Tunisiana - BSCS Developer

    Tunis 2010 - 2011 Project: Integration of new business rules in BSCS iX

    Design and implementation of controls CMS (Java Development)
    Integration of new business rules
    Customization of standard features
    Implementation of unit testing and integration
    User Rights Management in SY
    Participation in various phases of the project: development, recipe, delivery, support…

  • TALAN - BRM Developer

    Paris 2010 - 2010 Project: Payment Management and development of a GUI customer Management in BRM

    Management and customization recovery process (scenarios, actions and collections profiles)
    Creation and customization of Opcodes
    Development of a GUI for managing customers
    Design and development of various modules needed for the software (opcode, priceliste..;)
    Management and customization of dunning process (scenarios, actions and collections profiles)

Formations

  • Higher School Of Communications Of Tunis - Sup'Com (Tunis)

    Tunis 2007 - 2010 Network Engineering

  • Preparatory Institute For Engineering Studies Of ElManar (Tunis)

    Tunis 2005 - 2007 Math-Physique

Réseau

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