Williams Emmanuel NGOM


En résumé

Mes compétences :
Ressources humaines


  • Gucci - Sales Assistant

    Paris 2012 - 2013
  • JIMMY CHOO - Sales Assistant

    2012 - 2012
  • Walters People - Assistant en recrutement

    2011 - 2012 Missions principales :

    - Sourcing de candidatures (base de données interne de 60000 candidats, et sites de recrutements classiques)
    - Reporting d'entretien (traitement administratif, saisie des données des entretiens des consultants)
    - Suivi de candidats en pré et post entretien (téléphone, email etc.)

    Crée en 1985, Robert Walters, référence mondiale du recrutement spécialisé, compte aujourd.hui plus de 1500 collaborateurs répartis sur les cinq continents au travers de 44 bureaux.
    Walters People est la filiale du groupe Robert Walters spécialisée dans l'interim en comptabilité, finance et administration.
  • Zara - Sales associate

    Arteixo 2010 - 2011 Typical work activities include:

    liaising with clients in all areas of sales - client interaction is vital and sales assistants working with higher priced goods will need to provide a highly personalised approach;
    meeting set sales targets - this aspect of the work can be demanding, often carried out in a busy and pressured environment, with sales teams frequently expected to hit their targets;
    stocking, replenishing and cleaning sales areas;
    assisting with product selection;
    processing payments of various kinds;
    offering advice to customers;
    arranging delivery dates for larger items;
    dealing with customer complaints;
    utilising specialist product knowledge;
    monitoring and updating sales display areas.
  • Selfridges & Co - Sales associate

    2004 - 2007 my main responsabilities were:
    to ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
    Maintain an awareness of all promotions and advertisements.
    Assist in floor moves, merchandising, display maintenance, and housekeeping
    Assist in processing and replenishing merchandise and monitoring floor stock.
    Aid customers in locating merchandise.
    Communicate customer requests to management.
    Assist in completing price changes within the department.
    Participate in year-end inventory and cycle counts.
    Assist in ringing up sales at registers and/or bagging merchandise.
    Any other tasks as assigned from time to time by any manager.