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Alcatel-Lucent - Sénégal
- Account Director
2010 - maintenant
Mission:
Director of the Sonatel account (Orange Group) over Sénégal, Mali, Bissau and Conakry, I manage and develop a multi-country account with regards to sales, operations and associated P&L (>40M Euros turnover)
I elaborate the Account Plan in order to support my Customer development while overcoming my company objectives on various segments (wireless, wireline, optics, applications and services)
I Drive a team, of ~15 pax (tendering, commercial and operation) in a matrix organisation
I develop key relationship and partnership with my Customers and represent Alcatel-Lucent at CxO level
Realisation:
Overachieve yearly the company objectives (by 20 to 40% per year) by diversifying and settling our presence within the customer environment. Few exemples:
- Enter in outtasking and site construction in Mali
- Won the HLR swap in Conakry
- Secured the 2G network refresh in Sénégal and Mali
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Alactel-Lucent - Slovakia
- Key Account Manager
2007 - 2010
Mission:
Re-establish Alcatel-Lucent credibility towards Orange Slovensko
Responsible for Orange Slovensko, T-Mobile and Telefonica O2 accounts with regards to sales, operations and associated P&L
Develop and implement business strategy on Access, Transmission, Core, VAS, Services
Represent Alcatel-Lucent towards Customers at CxO level
Lead Alcatel-Lucent commercial and operational teams
Realisations:
I managed to change a conflictual relationship between Alcatel-Lucent and Orange SK into a trusted partnership.
I doubled accounts business results in 2007 (23M Euros orders and sales), overachieved by 40% orders/sales objectives in 2010 (14,5M Euros orders and sales) and improved margins by 20%)
I changed a legacy declining business (Core and IN) in Orange SK into a long term stable business with volumes (Won the 2G network swap+3G+LTE trial, 20MEuros) ensuring a bottom line at 20M Euros from 2012 onwards
Entered T-Mobile SK account (IP deal)
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Alcatel-Lucent - The Netherlands
- General Program Manager
2004 - 2007
Mission
Lead multi-technology programs (IN/VAS, Core and Access network including transmission)
Overall responsibility for P&L, people management, customer satisfaction
Ensure project realizations and operation activities are performed on time, on a cost efficient manner and on required quality level towards the customer
Prime interface towards customer’s senior management (COO, CTO)
Support the Key Account Manager in promoting new offers
Realisation
Drove 40MEuros/year projects implementation according to quality standard in driving project, cost/sales and risks review (1200 3G sites, CNCS, Micro Waves, IN,...)
Actively contributed to answer outsourcing tender for the 2 countries (build and operate part)
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TA Orange - Thaïlande
- Head of Engineering department
2002 - 2004
Mission:
Overall responsibility for the access engineering of the network (radio, network architecture, system and performance)
Team management (30 people) and vendor management
Set up, optimise tools and processes with internal/external actors (marketing, operations, rollout, core network, vendors…)
Propose, defend the network master plan and associated project plan towards the management
Ensure the transfer knowledge from the consultants to local people
Optimise the resource plan
Realisation:
Successful take over of engineering, design and performance management from the vendors
Reduction of the headcount by 2 (60 to 30) by improving processes and team effectiveness
Set up the network performance dash board for the company
Successful training and transfer knowledge to local teams
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Orange - La Réunion
- Head of Engineering and deployment department
2000 - 2002
Mission:
Set up an engineering and rollout team to commercialy launch a mobile network operator from scratch in 6 months
Develop for the department processes towards internal/external customers
Drive an annual CAPEX > 20 M Euros for the department
Realisation:
Successful management of the access network design and rollout in terms of quality and timing with a team of 35 people (100 sites on air in 6 months, according to plan budget and quality performances)
Successful training and transfer knowledge to local teams
Successful migration to the target organisation of the department (10 local people)
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Dutchtone - The Netherlands
- Head of Access Engineering department
1998 - 2000
Setting-up and management of local technical teams (40 people) in radio design, BSS architecture, transmission and optimisation
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Telemate
- Consultant
1995 - 1998
Oct97 to Feb98 Senior Consultant – TELEMATE (France)
Several mission as a consultant for different bids on GSM/DCS licences for Orange International (Switzerland, Portugal, Slovenia)
Aug96 to Sep97 TELEMATE Consultant - RF Team Leader – GLOBTEL (Slovakia)
Start-up project – GSM network – Nortel vendor – 600 sites
Jun95 to Jul96 TELEMATE – RF/Optimisation Engineer – FRANCE TELECOM MOBILE
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Military Service
- Platoon Officer - 93e Régiment d'Artillerie de Montagne - Alpine Troups
1994 - 1995
Management of 25 privates and 6 sergeants
