Menu

Yasmina MBOMBO NJOYA

Paris

En résumé

Currently working at CSC since 2012, I have an academic background mainly oriented in Economics, Strategy, International Finance, Marketing, Consulting, Innovation and Sustainable Development.

Through my professional and personal experiences, I have developed an interest for Consulting, Customer Relationship Management and Investment Banking.

Skills : Customer Relationship management, Change management, Organization, Market analysis.


.

Mes compétences :
Conseil
Economie
Microsoft CRM
Stratégie

Entreprises

  • Natixis - Business project management support (AMOA)

    Paris 2014 - maintenant NATIXIS BGC/CIB Mission

    Customer Relationship optimization at an International level (B2B)

    - Business support for the implementation of a new Customer Relationship tool (2000 users impacted)
    - Business needs analysis (Coverage, Structured finance and Capital market population)
    - Definition of the users support Strategy
    - Front Office trainings (More than 400 users trained, English, Italian and French speaking, Local training: Singapore, Hong Kong, Frankfort, Madrid, Milan, Dubai, Germany and France. Distance training: Moscow, Mumbai, Tokyo, Sydney, Kuala Lumpur)
  • Sage France - Consultante en AMOA

    Paris 2013 - 2014 SAGE Mission

    Improvement of both Sales activity and Customer Relationship

    - Business support for the implementation of a Customer Relationship tool
    - Elaboration of the tool compliance Strategy
    - Management of the tool compliance Testing phase
    - Business needs analysis and definition
    - Various Trade trainings (More than 100 users trained, Sales (B2B / B2C), Financial, Legal, and Customer Support)
  • Barclays - Consultante fonctionnelle

    Paris 2012 - 2012 BARCLAYS Mission

    Management processes and knowledge of customer needs with high incomes

    - Implementation of a Customer Relationship tool (1000 users impacted)
    - Business support to the tool compliance Testing phase
    - Business process analysis (Marketing, Sales and Customer Support Trade)
    - Business needs definition (B2C)
  • Microsoft - Evaluation of the outsourcing strategy in EMEA region for MICROSOFT

    Issy-les-Moulineaux. 2012 - 2012 Work during the ESCP Specialized Master

    Strategic analyses

    - Market analysis and outsourcing benchmarking in the EMEA region
    - Formulation of the future outsourcing strategy
    - Production of a final report with recommendation
    - Work in international team with MBA student from Cornell University (US)
  • Neobe - Consultante junior en Communication

    2010 - 2010 Analyse et changement de la stratégie de communication de l’entreprise.
    - Etude de marché et benchmarking des offres concurrentes.
    - Rédaction d’un dossier de presse et production de communiqués.
    - Gestion de la relation presse

Formations

Annuaire des membres :