Zbigniew MAZURAK

En résumé

Entreprises

• Columbia Sportswear - AR Accountant

  Strasbourg 2018 - 2019

• IBM - Accountant

  Bois-Colombes 2015 - 2017 - Clearing customer payments with invoices and credit notes (markets served : France, Belgium, Quebec)
  - Requesting backup requests for deductions from customers and clearing those deductions as appropriate
  - Contacting customers for any missing payment remittances
  - Customer service over the telephone and by email
  - Teleconferences with counterparts and collaborators in Canada
  - Developing improvements for the AR accounting process
  - Training new staff

• Orange - Sales representative

  Paris 2014 - 2014 I was briefly a sales representative at an Orange telecommunications store in Silesia, Poland, before deciding to pack up and move to Cracow for a new job opportunity. My duties included :
  
  - Welcoming potential customers to the store and determining their exact needs and expectations ;
  - Finding and presenting a specific subscription plan matching their needs and expectations ;
  - Verifying customers' ability to pay ;
  - Treating existing customers' questions and problems, including returns of damaged or malfunctioning equipment, and selling accessories ;
  - Handling of the related documentation.

• Hubertus Restaurant - Waiter

  2013 - 2014 In addition to my telecommunications sales representative role, on evenings and on weekends I doubled as a waiter at the Hubertus Restaurant, the Angelo Hotel and the Diament Hotel in Katowice - until December 2014, when I left Katowice and moved to Cracow.

• Netia - Sales Representative

  2013 - 2014 As a Business-to-Customer (B2C) Sales Representative, my duties included :
  
  - Prospecting the potential sales terrain and finding potential customers ;
  - Talking to potential customers, determining their exact needs and expectations ;
  - Finding and presenting a specific subscription plan matching their needs and expectations ;
  - Verifying customers' ability to pay ;
  - Treating existing customers' questions and problems, including returns of damaged or malfunctioning equipment, and selling accessories ;
  - Handling of the related documentation.

Formations

• EM Strasbourg

  Strasbourg 2017 - 2018 Master 2 (M. A.)
  
  Comprehensive studies in entrepreneurship, including :
  - Business strategy
  - Creating a business and writing a businessplan
  - Human Resources Management
  - Contract law, civil law and sales regulations in force in France
  - Accounting and audit
  - Market research
  - Business strategy
  - International business customs

• University Of Silesia (Katowice)

  Katowice 2012 - 2015 Ph. D. (not obtained)

• University Of Silesia (Katowice, Poland)

  Katowice, Poland 2010 - 2012 Master of Arts

• University Of Silesia (Katowice)

  Katowice 2007 - 2010 Bachelor of Arts

Réseau

• Cheney ERIC

• Ezcurra Rondon LUIS MIGUEL

• Jean MARTIN

• Patricia JERTILA