Mes compétences :
Production
UNIX
Solaris
Control-M
Dollar Universe
Weblogic
Websphere
Aix
Shell
Perl
Linux Redhat
JBOSS
Windows Server
Entreprises
Monitise Plc
- Application Support Engineer
Londres2015 - maintenant
JCDecaux
- 2nd/3rd line technical support
Neuilly-sur-Seine2012 - 2015-Provided day-to-day 2nd/3rd line support and maintained applications (About 60 applications on advertising domain and 30 on biking domain)
-Troubleshooted production issues in real-time within established SLAs
-Managed and deployed upgrades into pre-production then production environment
-Created and maintained complex processing chains on the scheduler (Dollar Universe)
-Developed and improved operating scripts using PERL and SHELL
-Migrated more than 10 applications from Windows/WebSphere AS (+IBM Http Server) to Linux/JBoss (+Apache)
-Set up and tested technical recovery plans
-Set up and maintained a backup and monitoring for each application
-Created and improved technical process and procedural documents
Technical environment :
Linux RedHat v5/v6, Windows Server 2003/2008, Microsoft Cluster, Websphere AS v6, IBM Http Server, Jboss v6, Apache, Dollar Universe v5.6, Oracle v9i/11g, MySQL v5, MariaDB v5, Genio, CFT, Business Object XI, Netbackup, HP Sitescope
Société Générale
- Application support engineer
PARIS2008 - 2012Worked in a multi-platform team (Unix, Linux, Windows)
Supported 2nd line of more than 40 applications with ITIL standards
Investigated and solved incoming technical issues
Deployed new developments provided by development team (UAT, pre-production then production)
Participated to project for the deployment of new applications
- Created and configured application environment by respecting technical standards and ITIL rules
- Configured clustering tools (VCS/HACMP) and developed shell scripts
- Created and made validate operating documents
Industrialisation and operating tasks
- Developed and improved updated shell scripts (archiving, monitoring, operating, etc.)
- Created and maintained processing chains under ControlM
Technical environment :
UNIX SUN Solaris v.8 et 10, IBM AIX v.6.2, LINUX RedHat v.5.8, Windows server 2K3/2K8, Citrix, N-tiers architectures, Oracle v.9/10/11, ControlM v6.2, BMC Patrol, Connect Express (TOM), TSM, Cluster VCS et HACMP, Weblogic v9/v11, Informatica, Tibco, Tomcat, Apache, Websphere, Peoplesoft, Business Object XIR2, Clearcase
SFR
- Apprentice engineer
2005 - 20081st/2nd line application support (1st year)
-Supported technically and functionally about 30 collaborative applications
-Developed a Web application (PHP/JavaScript/HTML) for technical document management in order to find more quickly information of application
Assistant to Project Manager (2nd year)
-Participated to manage a project to deploy a new application using software OPX2 (participated to project committees, monitoring of supplier tasks, validated technical and functional specification documents, etc.)
-Managed testing phase of the release provided by supplier and problems to fix before deploying up into production (created test scenarios, reported and followed identified incidents, etc.)
Apprentice Engineer Development (3rd year)
-Participated to study the Microsoft SHAREPOINT solution to create a web application
-Developed web applications using SharePoint