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Achille Destin IPOUA

La Plaine Saint-Denis

En résumé

Senior Marketing Sales and Communication Professional (Fluent speaker English and French) with extensive experience in selling, distributing and servicing complex added value ICT products and services both Hardware and Software component through multi-channel having demonstrated excellent knowledge of WECA (Cameroon, Congo, Chad, Ivory Coast, Gabon...) business environment and performed solid record in Corporate Business segment seeking for challenging cross functionnal Marketing and Sales positions in idustries and organizations as like: Information System Technology, Telecommunication, Oil & Gas, FMCG, Pharmaceutical Industry …To help applied close to ten years of real work life practice professional experience.

SPECIALITIES: -Sales Force and Product Management
-Trade Marketing, Brand Management
-Customer Relationship Management
-Key Account Management
-Quality and Process Management
-Market Research
-Communication planning and Management
-Call Center training

Mes compétences :
Vente
Product Management
Business development
Négociation
Informatique
Marketing
Communication

Entreprises

  • Samsung Electronics West Africa - B2B/IT Sales Manager

    La Plaine Saint-Denis 2013 - maintenant To grow and increase SEWA markets share in the B2B/IT spaces.
    To provide professional account management to B2B/IT accounts as part of the B2B/IT sales strategy and plan that will deliver shareholders’ value.
    To manage B2B/IT sales based on an agreed pipeline management and best practices
    To meet monthly targets for revenues, profitability and customer satisfaction.
    Responsible for developing and executing initiatives to increase market share among B2B/IT groups by offering customized/tailor-made solutions that meet their business needs:
    Responsible for ensuring monthly/quarterly/yearly targets are achieved
    Responsible for driving sales of SEWA’s business optimized products and solutions through our current distribution network
    Responsible for providing in-depth expertise for products and solutions sell-out through the B2B/IT channels
    Responsible for ensuring B2B/IT requirements are met in terms of product specification and packaging

  • SOCITECH CAMEROUN - Sales Ingineer

    2011 - 2012 -Design Commercial and Marketing strategy to approach the market
    -Build and develop a strong multi-channel B2B market portfolio
    -Market research
    -Customer Relationship Management
    -Projet Management
    -Business Intelligence
    -Customer Satifaction

  • CONNECTEO - Customer Care Manager

    2009 - 2010 -Implementation of customer relation strategy
    -Customer retention and loyalty program
    -Portfolio development
    -Building and administrating a proficient customer data base
    -Managing a first and second level of hotline agent (Six peoples)
    -Respect of service level agreement
    -Coordinating site maintenance activity with Technical department
    -Scrutinizing competitor process
    -Assist Sales team with data mining information
    -Satisfaction enquiry

  • MTN - Key Account Mnanger

    Roodepoort 2005 - 2009 -Portfolio development
    -Prospection and market research
    -Customer retention and satisfaction
    -Public Relation
    -Complaint management
    -Project Management
    Have actively participate in the Blackberry program of BEAC and help to develop revenu by 45%

  • CREOLINK Camaeroun - Ingénieur Commercial

    2004 - 2005 -New prospection and market research
    - Corporate Key Account management
    -Technical site survey
    -Portfolio development
    -Complaint Management
    -Customer retention and loyalty scheme
    -Designing of public commercial offering
    -Project Management

  • PASTEL SA - ATTACHE Commercial

    2003 - 2004 -Market research and prospection
    -Technical site survey
    -Portfolio development
    -Complaint Management
    -Customer retention and loyalty scheme
    -Competition analysis
    -Satisfaction enquiry

  • WILBROS-SPIE CAPAG - QUALITY CONTROL QUALITY ASSURANCE ASSISTANT

    2001 - 2003 -Weekly report activity analysis
    -Updating quality data base
    - Updating quality process and dispatching
    -NDT analysis
    -Daily meeting coordination

  • SCM-MOBILIS (ORANGE) - SAV REPRESENTATIVE

    1999 - 2001 -Stock management
    -Training on new products and services
    -The respect of SAV procedure
    --Complaint Management
    -Customer retention and loyalty scheme
    -Handset manipulation

Formations

Pas de formation renseignée

Réseau

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