Technical Team Manager, customer oriented, in a worldwide context, multi-brand, multi-channel, daily english with international/multi-cultural teams.
Do his best to work as a partner with his customers, think global, scalable, but remaining agile and taking care of his team members (Employees, Contractors, Trainees)
Currently managing :
CRM / Marketing : Adobe Campaign (aka Neolane)
- Campaign Planning
- Campaign Execution : Emailing, Landing Pages, Events
- Distributed Marketing
- Lead Generation, Nurturing and Scoring
- Telemarketing
- Reseller assignment
- Sales Collaboration
- Data Management (Merge, data formatting, external apis...)
- Integrated with our IS (Finance, Sales, Websites,..)
- Manage Reporting built on Business Objects, EXALEAD and Netvibes technologies for Marketing influenced pipeline and forecast
Previously developer and business analyst :
CRM / Sales Force Automation : Oracle CRM On Demand (aka Siebel On Demand)
- Build consistent integrations with our ERP
- Territory Management
- Opportunity Management
ERP / Ordering : Peoplesoft
- Media Ordering, Manufacturing and Distribution (software editor context)
- Special Bid Offer & Purchase Order
- Associated master data : Customer, Contact, Agreements (Partners : Resellers,Software partner...)
Technical Skills
- Databases : Oracle, SQL Server, Postgresql, MySQL, SQL, PL/SQL. Not a database admin but able to define code architecture, performances, do query optimization.
- Languages : Javascript (both server-side/client-side), Java, PHP
- Web : HTML, CSS
- Integration : SOAP, REST, through development or IBM Websphere Cast Iron orchestrations
- Neolane Specific : Schemas, Forms, Workflows, JSSP, JS, ...
- Peoplesoft Specific : Application Designer, Peoplecode, Application Engine, Datamover...
Always curious, personal knowledge of various other system
- CRM : Zoho, vTiger, SugarCRM, SalesForce...
- Full-javascript stack such as MEAN (MongoDB, Express, Angular, Node.JS)
- Other : JIRA, Confluence, Open source (Apache projects...)
Mes compétences :
ERP
Marketing
Peoplesoft