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HP Inc France
- Client Manager
2018 - maintenant
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The Danwood Group
- Public Sector Service Delivery Manager
2012 - 2018
Public Sector Contract Manager at The Danwood Group - NHS Trusts, Councils, Universities
Achievement: - Main point of contact for clients to ensure perfect service
- Managing several onsite engineers ;
- Weekly Clients' visits, needs assessments, etc. ;
- Daily interface between customers, sales, service and other
internal departments (Billing, Credit Control, etc.)
- Organising and following up orders, deliveries, installations,
repairs, removals, relocations, etc.
- Keeping customers' fleet updated at all times and in tune
with their contracts
- Presenting Quarterly Service & Account Reviews, making sure
KPIs are met
- Coordinating / managing software and print service solutions ;
- Monitoring Service P&L on each account ;
- Spotting sales opportunities and reporting them to Sales
Team
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The Danwood Group
- Sales Account Manager
2010 - 2012
Achievement: - Cold calling and canvassing
- Achieving New Business ;
- Account Management, i.e following up orders, deliveries,
installations, repairs, removals, etc.
- Selling Printing Equipment and Document Management
Solutions from all our different partners
- Writing proposals
- Close work with leasing companies ;
- In contact with all levels of hierarchy, i.e executives to CEOs
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Premier Telecom
- Business Development Manager
2009 - 2010
Business Development Manager at Premier Telecom in
Achievement: - Cold Calling
- Achieving New Business
- Account Management with quarterly reviews ;
- Selling mobile phone, landline contracts and software
solutions on portable devices
- Writing proposals ;
- In contact with all levels of hierarchy, i.e executives to CEOs
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SAGEM COMMUNICATIONS
- Key Account Manager in the OEM Dept (Export Department)
2009 - 2009
- Managing one major Japanese account
- Implementing the sell of customized fax machines
- Conference call on a weekly basis with the client and my technical teams
- Dealing with the technical, marketing, commercial, design, logistics issues on the client’s and my side
- Checking on the monthly forecasts and orders received by
the client
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SAGEM COMMUNICATIONS
- Account Manager
2007 - 2009
- Cold Calling
- Achieving New Business
- Account Management
- 14 appointments a week with either potential clients or existing ones
- Selling high-tech products, e.g IP technology fax servers, LAN multifunctional devices, teleconference solutions
- One of the Top 5 sales persons in my department
- One of the best in New Business Sales
- Targets achieved almost every month
- Writing proposals
- In contact with all levels of hierarchy, i.e executives to CEOs
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Sagem Communications
- Sales Account Manager
2007 - 2008
Sales Account Manager at Sagem Communications, a famous high-tech French company in the area
Achievement: - Cold Calling and canvassing
- Achieving New Business
- Account Management ;
- 14 appointments a week with either potential clients or
existing ones
- Selling high-tech products, e.g IP technology fax servers, LAN
multifunctional devices, teleconference solutions
- One of the Top 5 sales persons in my department
- One of the best in New Business Sales
- Targets achieved almost every month
- Writing proposals ;
- In contact with all levels of hierarchy, i.e executives to CEOs
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EUREP INDUSTRIES
- Trilingual Sales Assistant
CREIL
2006 - 2006
- Dealing with French and foreign clients
- Placing orders
- Asking American suppliers for prices through e-mails
- Sending estimates to the clients
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Decision On Web
- Sales and Marketing Assistant
2005 - 2006
Decision On Web, a B.I Solution editor in Paris,
Achievement: - Cold calling
- Organising promotional events, e.g breakfasts with the
partners (such as Ernst & Young, Deloitte & KPMG)
- Meeting with potential clients presenting the product both
in France and abroad
- Marketing projects through Slideshows and brochures etc ;
- Evaluation and client's needs study
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The French Ski School of Belle
- Sales Assistant
2004 - 2005
Achievement: - Selling ski and snowboard lessons to tourists
- Direct contact with the tourists ;
- Dealing with the Tour Operators' bookings ;
- Dealing with ski instructors' planning for private lessons ;
- Organising the `stars' tests ;
- Organising and being involved in the events of the resort
including shows, concerts, etc
