En résumé

Mes compétences :


  • Relocation Service - Consultant & Responsable du Développement

    2013 - maintenant RELOCATION SERVICE est votre partenaire pour vous assister dans l'accueil de vos collaborateurs en situation de mobilité professionnelle.

    RELOCATION SERVICE a élaboré différentes missions de conseil et de service destinées aux entreprises françaises ou étrangères, à leurs cadres ainsi qu'à toute personne recherchant un logement en région parisienne et en France.

    RELOCATION SERVICE est une entreprise indépendante réputée dont les consultants travaillent en équipe.
  • Tan Khoa - International Account Manager

    2011 - 2012 A] Responsibilities:
    - Management and Development of an International and Key Accounts portfolio in HCMC (5 star hotels, restaurant and bars)

    B] Main Achievements:
    - Identidify business opportunities with existing and new accounts.
    - Create and develop relationship with customers
    - Provide accounts with products and services according to their needs combined with Tan Khoa sales targets.
    - Consulting to the accounts
    - Develop brands from the Tan Khoa brands portfolio (wine and spirits) by organizing events, wine dinners, wine training, wine tastings, wine promotions
    - Logistic follow up to limit stock outage and improve internal logistic processes
  • Gameloft - Video Game Producer (Project Manager)

    PARIS 2010 - 2011 Report to: Studio Manager
    Direct report: Programmer Lead, Programmers, Graphic Designers, Artists, Testers)

    A] Responsibilities:
    - Project Management (4 months per project): Video Game mass porting for mobile phones (up to 400 devices per project)

    B] Main Achievements:
    - Managing a Production Team of 50 Vietnamese developers (Programmers, Graphic Designers, Artists, Testers)
    - Schedule set up
    - Communication with abroad Development studios (located in Paris (HQ), Mexico, China, Barcelona,…)
    - Reporting to Top Management (French HQ) to match high quality standards and deadlines
    - Process improvement: improve quality, reduce OT, reduce time to deliver to Customer
  • Meltwater Group - Business Developpment Manager

    San Francisco 2008 - 2010 International Online Media Monitoring service
    Report to: Office Managing Director (German then Swedish Director)
    Direct report: Sales consultants

    A] Responsibilities:
    - Management of 4 sales consultants
    - Prospecting, conquest of new clients and deal negotiations to sale an International Online Monitoring service
    - Development and management of clients portfolio
    - Consulting (international monitoring, product launch, events follow-up, competitors, market...)
    - Recruitment of new staff

    B] Main achievements:
    - Team target: 70.000 € / month
    - Personal target: 14.000 € / month
    - Supporting the sales consultants in reaching their personal KPI (one on one meetings, team meetings, case studies, workshops, setting daily, weekly and mid-month objectives, create team spirit…)
    - Getting time management skills to handle personal and team sales objectives and team management
    - Setting up of the French office (first 3 months in Berlin office): adapt sales processes to French standards, sales documentation...
    - Main customers signed :
    o ACFCI (French Association of Chambers of Commerce), French biggest contract
    o Peugeot Sport
    o Réunion des Musées Nationaux (National Museums Association)
    o Renault Trucks
    o Direction Générale des Douanes Françaises (French Customs Headquarters)
    o Ipanema Technologies
    o Val Thorens skiing resort (First contract signed for French market)
    o Icade
    o TV5 Monde
  • Mondial Assistance - International Assistance Coordinator

    PARIS 2006 - 2006 Mondial Assistance, Paris, France - – International Travel Assistance

    Report to: Team Manager
    Liaise with: - international partners (Europe & Northen Africa)
    - local service providers (garages, accommodation and transport)

    A] Responsibility:
    - Providing technical assistance to French clients traveling abroad

    B] Main achievements:
    - Analyzing the situation as quickly as possible and find solution to repatriate clients or to make then continue their travel depending on their insurance contract
    - Objective was to provide the best service as possible with a limited time for each case and in the least expensive way
    - Communicating with local service providers and international partners to arrange assistance
  • Château Mont-Royal (Hôtel Concorde) - F&B and Banquet Assistant Manager in charge of sales

    2005 - 2006 Château Mont-Royal (4 star hotel, Chantilly, France), formerly part of Concorde Hotels & Resorts
    Report to: F&B Manager
    Liaise with: all hotel departments (sales office, room, kitchen, front office…)

    A] Responsibilities:
    - Selling and organizing the banquet activity (receptions and events)
    - Assisting the F&B manager in the F&B daily processes (restaurant)

    B] Main achievements:
    - Set up of customers projects (prestigious events for private or professionals clients), from 10 to 230 guests.
    - Send tailor-fit answers and proposals depending on information gathered throughout hotel departments
    - Negotiation and conclusion of deals
    - Coordinating, arranging, planning and events follow-up.
    - Team management (banquet staff and restaurant staff) with F&B manager (15 permanents + freelances) as).