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Relocation Service
- Consultant & Responsable du Développement
2013 - maintenant
RELOCATION SERVICE est votre partenaire pour vous assister dans l'accueil de vos collaborateurs en situation de mobilité professionnelle.
RELOCATION SERVICE a élaboré différentes missions de conseil et de service destinées aux entreprises françaises ou étrangères, à leurs cadres ainsi qu'à toute personne recherchant un logement en région parisienne et en France.
RELOCATION SERVICE est une entreprise indépendante réputée dont les consultants travaillent en équipe.
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Tan Khoa
- International Account Manager
2011 - 2012
A] Responsibilities:
- Management and Development of an International and Key Accounts portfolio in HCMC (5 star hotels, restaurant and bars)
B] Main Achievements:
- Identidify business opportunities with existing and new accounts.
- Create and develop relationship with customers
- Provide accounts with products and services according to their needs combined with Tan Khoa sales targets.
- Consulting to the accounts
- Develop brands from the Tan Khoa brands portfolio (wine and spirits) by organizing events, wine dinners, wine training, wine tastings, wine promotions
- Logistic follow up to limit stock outage and improve internal logistic processes
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Gameloft
- Video Game Producer (Project Manager)
PARIS
2010 - 2011
Report to: Studio Manager
Direct report: Programmer Lead, Programmers, Graphic Designers, Artists, Testers)
A] Responsibilities:
- Project Management (4 months per project): Video Game mass porting for mobile phones (up to 400 devices per project)
B] Main Achievements:
- Managing a Production Team of 50 Vietnamese developers (Programmers, Graphic Designers, Artists, Testers)
- Schedule set up
- Communication with abroad Development studios (located in Paris (HQ), Mexico, China, Barcelona,…)
- Reporting to Top Management (French HQ) to match high quality standards and deadlines
- Process improvement: improve quality, reduce OT, reduce time to deliver to Customer
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Meltwater Group
- Business Developpment Manager
San Francisco
2008 - 2010
International Online Media Monitoring service
Report to: Office Managing Director (German then Swedish Director)
Direct report: Sales consultants
A] Responsibilities:
- Management of 4 sales consultants
- Prospecting, conquest of new clients and deal negotiations to sale an International Online Monitoring service
- Development and management of clients portfolio
- Consulting (international monitoring, product launch, events follow-up, competitors, market...)
- Recruitment of new staff
B] Main achievements:
- Team target: 70.000 € / month
- Personal target: 14.000 € / month
- Supporting the sales consultants in reaching their personal KPI (one on one meetings, team meetings, case studies, workshops, setting daily, weekly and mid-month objectives, create team spirit…)
- Getting time management skills to handle personal and team sales objectives and team management
- Setting up of the French office (first 3 months in Berlin office): adapt sales processes to French standards, sales documentation...
- Main customers signed :
o ACFCI (French Association of Chambers of Commerce), French biggest contract
o Peugeot Sport
o Réunion des Musées Nationaux (National Museums Association)
o Renault Trucks
o Direction Générale des Douanes Françaises (French Customs Headquarters)
o Ipanema Technologies
o Val Thorens skiing resort (First contract signed for French market)
o Icade
o TV5 Monde
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Mondial Assistance
- International Assistance Coordinator
PARIS
2006 - 2006
Mondial Assistance, Paris, France - www.mondial-assistance.com – International Travel Assistance
Report to: Team Manager
Liaise with: - international partners (Europe & Northen Africa)
- local service providers (garages, accommodation and transport)
A] Responsibility:
- Providing technical assistance to French clients traveling abroad
B] Main achievements:
- Analyzing the situation as quickly as possible and find solution to repatriate clients or to make then continue their travel depending on their insurance contract
- Objective was to provide the best service as possible with a limited time for each case and in the least expensive way
- Communicating with local service providers and international partners to arrange assistance
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Château Mont-Royal (Hôtel Concorde)
- F&B and Banquet Assistant Manager in charge of sales
2005 - 2006
Château Mont-Royal (4 star hotel, Chantilly, France), formerly part of Concorde Hotels & Resorts www.concorde-hotels.com
Report to: F&B Manager
Liaise with: all hotel departments (sales office, room, kitchen, front office…)
A] Responsibilities:
- Selling and organizing the banquet activity (receptions and events)
- Assisting the F&B manager in the F&B daily processes (restaurant)
B] Main achievements:
- Set up of customers projects (prestigious events for private or professionals clients), from 10 to 230 guests.
- Send tailor-fit answers and proposals depending on information gathered throughout hotel departments
- Negotiation and conclusion of deals
- Coordinating, arranging, planning and events follow-up.
- Team management (banquet staff and restaurant staff) with F&B manager (15 permanents + freelances) as).
