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Cellnex
- IS & Applications Manager - France
2017 - maintenant
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CML-ID
- IS Project Manager
Nemours
2015 - 2017
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Capsugel
- IT Site Lead
Colmar
2014 - 2015
* Project supervision with production and other services
* Team management (external colleagues)
* Lab and testing of new technologies and systems
* Weekly reporting to EMEA Director
* Process improvement
* Budget management and order follow-up
* Change management
Results :
Handover of the site with ease. Some new process have been implemented during this
experience.
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Hemmersbach France
- Project Management Officer
2014 - 2014
* Project follow-up.
* Daily contact with technicians over the country.
* Ticket review and closure / follow-up of onsite interventions. Update of newly
installed assets.
* Edition of a report on a daily basis for France and Europe.
* Problem management.
* Translation of technical documents English / French.
* Technical solutions proposal and discussion on phone system based on Alcatel.
Results :
Successfully managed the projects follow-up by proposing new automated reports,
allowing managers to spend more time on technicians human's contact.
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Hemmersbach
- Project Management Officer
2014 - 2014
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Hemmersbach
- IT Engineer & Consultant EMEA
2012 - 2014
Capsugel / HCL / Hemmersbach, Colmar (FR) - Bornem (BE) - Livingston (UK), EMEA
* Production / laboratories
Interventions on specific or regulated systems.
Fix on specific software issues.
Software testing / Compatibility test and configuration
System Validation
* External, Contractor and new hire
Introducing internal systems to provider.
Providing access to the site.
Sign-off after the interventions.
Recruitment of new technicians - resume receiving and interview.
Technical follow-up and expertise for all EMEA technicians
* Phone Systems
Mobile / IP Fixed phones management.
Using Alcatel 4760.
New devices configuration.
Link and network issues follow-up with providers.
Specific change and configuration based on change or user request.
Maintenance.
* Administrative / Spare management
Stock and inventory management
Purchase order creation
Order follow-up with providers
Organization of available resources
* Systems
VMWare environment
Management of Citrix farm
Windows servers - applicative and SQL
* Other activities
Manage backup system for EMEA users.
* Key Projects
- Windows Deployment System
Over 11 sites around the world.
- Toolset development
Programs and scripts used by support technicians over the world.
- Specific OS Image development and maintenance
Development of new system image for production computers with
specific hardware.
- Sites migration after buyback
Network connectivity, server and infrastructure installation.
Active Directory migration of existing systems.
Project reporting and follow-up for whole EMEA sites.
- Participation on other projects in EMEA like network migration (provider
change, testing), phone and computer rollout (technical help and review).
- Participation on other global projects initiated by HCL management.
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Capsugel
- IT Engineer Consultant
Colmar
2012 - 2014
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Capsugel
- IT Apprentice
Colmar
2011 - 2012
Service Desk, Network Administration, deployment and migration projects on Microsoft Windows Environment.
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CNRS
- Linux Specialist
Paris
2011 - 2012
Interventions on Open-Source projects, update & follow-up, troubleshooting, network audit, project presentations & conferences
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Pfizer
- IT Apprentice
Paris
2011 - 2012
* Service Desk
* Deployment and migration projects on Microsoft Windows Environment.
* End-User assistance - first and second line
* Scripting on workstation side, licence migration and management
* Server management and network administration.
Results :
Great work, according to my referral teacher and internal responsible. Good
understanding of production / pharma-related IT issues. Graduated as a major.
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CNRS
- Linux Specialist
Paris
2011 - 2012
* Interventions on Open-Source projects.
* Collaborative and community work.
* Project follow-up and management.
* Development in C++, Java and PHP.
* Troubleshooting, network audit.
* Project presentations and conferences.
Results :
Promising results. Good communication and feeling after the conferences.
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CNRS
- Network and System Technician
Paris
2010 - 2011
* Network and System administration on Linux servers, technical analysis, free
services analysis and studies, implementation and installation.
* Network administration tools development, scripting, automation, and audit.
* Establishment of Disaster Recovery Plans (DRP), documentations.
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CNRS
- Network and System Technician
Paris
2010 - 2011
Network and System administration on Linux servers, technical analysis, free services analysis, implementation and installation. Network administration tools development.
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CNRS
- IT Trainee
Paris
2010 - 2010
Establishment of backup tools and network deployment. Design and implementation of a complete solution including web interface.
