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Arnaud CLAVEAU

MARCY-L'ETOILE

En résumé

Mes compétences :
Project Management
Team Management
Upgrade
Improvement Process Management
Data Analysis
Customer Management
Wintel
Visual Basic for Applications
VBScript
Team Coordination
Remedy
Process Management
Personal Home Page
Perl Programming
Operations Management
Network Administration
Microsoft SQL Server
Microsoft Office
Microsoft Exchange 5.5
Microsoft Exchange 2010
Microsoft Exchange 2003
Microsoft .NET Technology
Mac OS X
LotusScript
JavaScript
Java
Escalation Management
Delphi
Audit
Active Directory 2003
Psychologie
Danse
Sophrologie
Qi-Gong
Windows PowerShell
Office365
Gestion du stress
O365

Entreprises

  • Biomérieux - IS Technical Analyst / Technical Expert

    MARCY-L'ETOILE 2020 - maintenant Expert for O365 SharePoint / Teams....
  • Modis - Architecte IT / Technical Coordinator

    Puteaux 2019 - 2020 Architecte IT / Technical Coordinator pour Modis
  • Adecco It Services - APAC Workplace Manager

    VILLEURBANNE 2018 - 2019 Support APAC countries about all the workplace subject including Office365 Product, Skype, SCCM....
    Support APAC countries about structuration, improvment of IT processes.
  • Adecco IT Services - Skype Platform Owner for Adecco IT Service

    VILLEURBANNE 2017 - 2018
  • Hewlett-Packard Company France - APL Incident Manager & Process Auditor

    2012 - 2017 * Team Coordination, Management by Influence, Customer Management ;
    * Activity Reporting, Data Analysis, Reporting Automation (back-up, etc.) ;
    * Continuous Improvement Process, Project Management ;
    * Created Remediation & Audit Service in Incident Management Team ;
  • Hewlett-Packard Company France - APL Problem Manager

    2010 - 2012 * Team Coordination, Management by Influence, Customer Management ;
    * Activity Reporting, Data Analysis, Reporting Automation ;
    * Continuous Improvement Process, Project Management ;
  • Hewlett-Packard Company France - Messaging Team Leader

    2008 - 2010 * Team Management / Customer Management
    * Activity Reporting, Escalation Management
    * Technical Consulting, Project Management ;
    * Standardization (processes, procedures, documents, reports) ;

Formations

Réseau