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Bank of Scotland - Lloyds Banking Group
- Customer Experience Manager - Marketing
2014 - maintenant
Customer Experience Management, Customer Experience Workshops, Customer Journey Analysis and Touch Points Management
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Bank of Scotland - Lloyds Banking Group
- Communication Manager
2012 - 2014
Projects for European Onshore:
- Marketing & Communication, CMS
- Customer Communications Strategy and Dialog Strategy
- Online Banking System: development and optimization
- Business analysis, strategy, development, requirements and testing
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CIC, Crédit Mutuel Group
- Marketing and Export Consultant
2010 - 2012
International Marketing Strategy and Consulting
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AIR FRANCE INDUSTRIES
- Assistant Manager of Internal Communication (Internship)
Roissy CDG
2008 - 2009
Responsible for the new Internal Website (CMS) and communication projects of AIR FRANCE Industries, Paris
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Publicis Conseil
- International Advertising Manager (Internship)
Paris
2008 - 2008
Budget: "Orange", International coordination between advertising agences and clients, Strategic Planning Action,Trends analysis, Reporting, Presentation, Advertising Manager of Romania
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HAVAS MEDIA - Media contacts (MPG & MEDIA CONTACT)
- Media Buyer & Project Manager of Internet PR Europe (Internship)
2006 - 2007
Project Manager of Internet PR Europe: launching Project "Peugeot 308"; Internet Strategy and Buzz Marketing (06/2007 -09/2007)
Media Buyer : buying, analysis of advertising space for TV-Campaign (04/2006 -09/2006)
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LCL - Le Crédit Lyonnais
- Business and Customer Consultant
Villejuif
2003 - 2005
BTS Bank in France - CFA Bank Finance
