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Audrey KOROGLU

PANGALTI, ISTANBUL

En résumé

Une carrière de 6 ans au service e-commerce du groupe Air France KLM m'a permis d’acquérir une solide expérience dans ce secteur.

Actuellement basée à Istanbul, je suis amenée à travailler dans des équipes multiculturelles, ou en relation avec des personnes d'un autre pays.

Je suis passionnée par ce que je fais et je le montre à travers mon éthique de travail solide et des résultats dépassant.
Je suis aujourd'hui à la recherche de nouveaux challenges dans mon pays d’origine – la France.

Mes compétences :
eCommerce
Content Management
Campaign management
HTML
Quality analysis
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Macromedia Dreamweaver
Lotus Notes/Domino
Adobe Photoshop
Project management
Clang
Episerver
Teamsite
Sitecore
Tridion SDL

Entreprises

  • Air France KLM - Transavia - E-marketing specialist @ Medeam

    2015 - maintenant TRAINING :
    - Assess employees' needs for training ;
    - Develop training programs that make the best use of available resources ;
    - Update training programs to ensure that they are current ;
    - delivering of training to individuals or groups of employees ;
    - Oversee the creation of online learning modules and other educational materials for employees

    SOCIAL MEDIA
    - Create / Edit social media visuals (Facebook, Twitter, Instagram...). ;
    - Ensure that al images meet client's legal guidelines/restrictions for usage

    CONTENT MANAGEMENT & EMAIL MARKETING:
    - Content /Campaign management: Develop, maintain and provide e-commerce website for establishments and facilitate promotions and
    advertisements through the websites.
    - E-mail marketing: Creation & Testing of newsletter with HTML editor

    MANAGEMENT :
    - Organizing, planning workload among team members according to skills and availabilities ;
    - Coaching

    OTHERS :
    - 24/7 websites updates in situation of emergency
  • Air France KLM - Transavia - E-marketing webmaster @Medeam

    2014 - 2015 Content /Campaign management as per websupport employee ;
    - Organizing, planning workload amon team members ;
    - Coaching ;
    - Allocate tasks among the team members according to skills and availabilities ;
    - 24/7 websites updates in situation of emergency
  • Air France KLM - Transavia - E-marketing websupport @Medeam

    2013 - 2014 Content /Campaign management: Develop, maintain and provide e-commerce website for establishments and facilitate promotions and
    advertisements through the websites.
    - E-mail marketing: Creation of newsletter with HTML editor ;
    - Banners creation with photoshop ;
    - Social media : Edition and publication of tweets ;
    - Mobile application update ;
    - Quality analysis with action plan to reach optimum quality. Encouraging team members to participate/share ideas on solutions ;
    - 24/7 websites updates in situation of emergency
  • Air France KLM - E-commerce employee @ Medeam (1st Line support)

    Paris 2010 - 2012 Making analysis on Amadeus/admin tools to solve problems on core applications of KLM.com such as EBT (booking tool), My Trip, Internet
    Check-in.
    - Solving reported errors in cooperation with related departments in order to provide a faultless functioning of the websites ;
    - Updating FAQ on website ;
    - Updating content on Booking Engine tool on local/Global level ;
    - 24/7 websites updates in situation of emergency ;
    * Other experiences details available on request.

Formations

  • CNED

    Académie De Versailles 2007 - 2009 BTS communication d'entreprise
  • Lycée Jacques Monod

    Clamart 2001 - 2006 Bachelor

    Bachelor STT Action and business communication

Réseau

Pas de contact professionnel