I have 15 years of IT experience including 13 years of strong SAP and Application Life Cycle Management experience. I manage application enhancement, measured by the delivery's quality, costs, commitment & customer satisfaction. Outsourcing transition, service level agreements, environment transformations, off-shore management with KPI and continuous improvement are domains I am familiar with. I have also designed and deployed SAP solution with my system experience and strong functional and technical skills. I have consistently conducted important off-shore development to a success.
I demonstrate dynamic communication, leadership and persevering qualities
I have the ITIL Expert V3 certification