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Cabinet médical privé
- Medical Assistant
Tunis
2014 - 2016
- Answering telephone
- Greeting patients
- Updating and filing patient's medical forms
- Filing out insurance forms
- Handling correspondence
- Scheduling appointments
- Arranging for hospital admission and laboratory services , and handling biling and
bookkeeping
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Norwegian Cruise Line
- SALES CONSULTANT
2013 - 2014
· Working in a busy call centre environment, across 2 markets (UK & France)
· Selling booking over the phone and meeting monthly targets
· Providing exceptional customer service
· Dealing with existing bookings
· Administration duties
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Norwegian Cruise Line
- Human Resources Assistant
2012 - 2013
Providing effective administrative support for the HR Manager
· Preparation and issuing of contracts to new employees
· Managing and maintaining the employee’s records database
· Compilation and organisation of employee data for payroll, including; hours worked, taxes, pension contributions, etc.
· Authorising and issuing pay-slips
· Setting up, monitoring and tracking employee probationary periods
· Carrying out background and reference checks on prospective employees
· Producing reports and statistical information for HR manager on staff sick leave, absences
· Dealing with general HR enquiries and providing general HR information to job applicants via phone and email
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Eurydice Partners
- Recruitment Consultant
Garges-lès-Gonesse
2009 - 2012
· Organising interviews for candidates and coaching them in interview techniques
· Assisting candidates writing CVs and covering letters
· Sourcing new companies and developing new contacts for work placements
· Lead group and individual follow-up meetings with to assess performance
· Reporting progress to managers and developing tactical plans with them
· Coaching job search strategies and techniques
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Comité de Bassin d’Emploi (Lille, France)
- HR Development Project Leader
2007 - 2009
· Aiding small business with their HR growth through a government sponsored scheme
· Organising events with local social associations to further the development project
· Supporting businesses with their jobs and skills management (GPEC)
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Renault
- Training Assistant
Boulogne-Billancourt
2006 - 2007
· Requesting and compiling all delegate’s objectives in advance of training courses
· Assisting with the scheduling of training sessions
· Keeping training records and files up to date, filing forms
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EPI (Geneva, Switzerland)
- Careers Adviser
2005 - 2006
· Helping young people to draw up action plans for employment, education and training and
supporting them to achieve these goals
· Making skills assessment (career planners, psychometric tests and personal inventories)
· Researching careers, options and support organisations to meet people's needs
· Teaching French and maths