Mes compétences :
GIMP
Microsoft Office
Google analytics
Marketing
JIRA
entrepreneurial skills
analytical skills
Proofreading
Microsoft Access
CSS
Risk Analysis
HTML
CRM / eCRM
Entreprises
Amazon
- Fraud Analyst
Clichy2017 - 2018- Analyzing suspicious seller transactions and profiles to mitigate risk for Amazon, buyers, and merchants
- Managing and mentoring individuals to deliver results according to highest standards
- Partnering/collaborating with other Investigators and balancing workload in order to schedule efficient workflow and meet all specific performance metrics
- Identifying process gaps and barriers in order to provide a first class customer experience
- Troubleshooting and conducting analyses of investigator’s dashboard and other internal tools to achieve productivity targets and operations metrics
- Reviewing personal work achievements and determine own productivity to be able to meet the business objectives throughout reaching goals daily
Strengths gained:
Problem-solving and analytical skills when taking complex decisions based on gathered data
Delivering excellent results in a very short timeframe
Excellent ability to multitask & ability to prioritize for saving time
Paper Chase
- Sales Assistant
2016 - 2017- Maximizing the store's sales and profitability through the delivery of unequalled levels of customer service and effective product knowledge
- Support management in motivating the team and assisting them in achieving agreed objectives
- Meeting individual and team sales targets by maximizing sales at every opportunity
- Dealing with customer enquiries professionally and effectively, and in line with the Paperchase customer service programme
- Developing the brand name and image of the company through compliance with all company policy and procedures
- Promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved
Wargaming.net
- BUSINESS DEVELOPMENT
2014 - 2015
TNT
- MARKETING SUPPORT
2013 - 2014- Wrote, proofread and edited internal communication ;
- Designed propagation materials ;
- Translated from English to Czech ;
- Administrated TNT websites, intranet, and internal e-shop
- Developed professional marketing competences by assisting a marketing manager
Telefonica
- AMBASSADOR / Press Agent & Marketing Manager, Circle of Youth
Madrid2013 - 2014- Mentored young social entrepreneurs to successfully finish their projects
founded by the Telefonica Foundation
- Promoted Think Big expert future steps of Think Big project based on my
active involvement in the project
- Acquired leadership & entrepreneurial skills through guiding young social
entrepreneurs and the informal group Circle of Youth
