Menu

Barbora FLEGELOVA

Clichy

En résumé

Mes compétences :
GIMP
Microsoft Office
Google analytics
Marketing
JIRA
entrepreneurial skills
analytical skills
Proofreading
Microsoft Access
CSS
Risk Analysis
HTML
CRM / eCRM

Entreprises

  • Amazon - Fraud Analyst

    Clichy 2017 - 2018 - Analyzing suspicious seller transactions and profiles to mitigate risk for Amazon, buyers, and merchants
    - Managing and mentoring individuals to deliver results according to highest standards
    - Partnering/collaborating with other Investigators and balancing workload in order to schedule efficient workflow and meet all specific performance metrics
    - Identifying process gaps and barriers in order to provide a first class customer experience
    - Troubleshooting and conducting analyses of investigator’s dashboard and other internal tools to achieve productivity targets and operations metrics
    - Reviewing personal work achievements and determine own productivity to be able to meet the business objectives throughout reaching goals daily

    Strengths gained:
    Problem-solving and analytical skills when taking complex decisions based on gathered data
    Delivering excellent results in a very short timeframe
    Excellent ability to multitask & ability to prioritize for saving time
  • Paper Chase - Sales Assistant

    2016 - 2017 - Maximizing the store's sales and profitability through the delivery of unequalled levels of customer service and effective product knowledge
    - Support management in motivating the team and assisting them in achieving agreed objectives
    - Meeting individual and team sales targets by maximizing sales at every opportunity
    - Dealing with customer enquiries professionally and effectively, and in line with the Paperchase customer service programme
    - Developing the brand name and image of the company through compliance with all company policy and procedures
    - Promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved
  • Wargaming.net - BUSINESS DEVELOPMENT

    2014 - 2015
  • TNT - MARKETING SUPPORT

    2013 - 2014 - Wrote, proofread and edited internal communication ;
    - Designed propagation materials ;
    - Translated from English to Czech ;
    - Administrated TNT websites, intranet, and internal e-shop
    - Developed professional marketing competences by assisting a marketing manager
  • Telefonica - AMBASSADOR / Press Agent & Marketing Manager, Circle of Youth

    Madrid 2013 - 2014 - Mentored young social entrepreneurs to successfully finish their projects
    founded by the Telefonica Foundation
    - Promoted Think Big expert future steps of Think Big project based on my
    active involvement in the project
    - Acquired leadership & entrepreneurial skills through guiding young social
    entrepreneurs and the informal group Circle of Youth

Formations

Réseau

Annuaire des membres :