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Bentaleb AHMED

Meyreuil

En résumé

Mes compétences :
Cisco Switches
BlackBerry Enterprise Server Express
Windows xp
Cisco Voice over IP
IPhone / iPad
BlackBerry / RIM
Windows 7 Pro
Windows 2003 Server
Windows 8 Pro
Support informatique
Cisco

Entreprises

  • Inside Secure - IT Technician

    Meyreuil 2007 - maintenant General :

    - Max OS X Support (daily work on a Macbook Pro)
    - Desktop/Laptop encryption solution management (Windows, Mac OSx)
    - Adaptability in HiTech context (Security, reactivity about Business, ...etc)
    - Local & International helpdesk support (California, ASIA, Finland, Netherlands, Home Offices...)
    - Active Directory management (daily basis)

    Network & Telephony:

    - Configure & Administrate CISCO switching equipments (switches, wifi access points...)
    - Configure & Administrate Cisco Unified Call Manager and associated devices (IP Phones, Wifi IP phones, conference stations)
    - Administrate Cisco Unity voicemail server
    - Install, configure & administrate Cisco Call Manager Express
    - Administrate Blackberry Enterprise Server (wireless enrolling, remote devices control, remote security wipe, wireless applications deployment...)
    - Administrate BYOD server
    - Create & Deploy Blackberry password policy
    - Install Telephony solution for 3rd party companies

    Level 2 Helpdesk :

    - NTFS Rights management
    - SVN Rights management
    - Deployment solutions ( ManageEngine Desktop Central, Microsoft WDS, Microsoft ADK, WAIK...)

    Behavioural :

    - Training of 4 apprentices during the 4 past years

Formations

Réseau

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