Mes compétences :
Business strategy
User experience
Business development
Negotiation
Management
Marketing
Change management
Entreprises
GENERALI Assurances
- Head of Marketing Department
Saint-Denis2014 - maintenant
GENERALI Assurances
- Marketing Department Manager
Saint-Denis2010 - 2014- Defining and implementing commercial actions for captive (salaried network and tied agents) and non captive (brokers, IFAs and major accounts) intermediaries
- Setting up loyalty customer programs, developping proactive and reactive contact strategies, monitoring customer satisfaction, implementing of a dedicated retention platform, developping management campaign for up and cross-selling commercial actions ...
- Management of a 25 people team
AFI ESCA
- Actuary and Development Manager
Strasbourg2006 - 2010Technical product manager : actuarial development of new products (savings and retirement unit-linked, death and accidental, whole and term lifes...)
- pricing and profit testing models,
- writing technical specifications,
- marketing and training of sales teams.
Development project manager :
- conceiving and implementing new compensation models for salaried network and brokers,
- developping new profitability models for each product line,
- improving subscription procedures
NEOMA Business School - EXECUTIVE EDUCATION
- Teacher in Strategy Management
2005 - 2008Teaching fundamental principles of strategy
GENERALI Assurances
- Development Project Manager
Saint-Denis2002 - 2006Preparing decision papers and deploying strategic lines at an operational level :
- salesforce key indicators and standards of production reviewing,
- geographical commercial units refocusing,
- new compensation rules defining,
- …
Arthur Andersen
- Financial auditor
St. Charles2002 - 2002Financial auditor in Bank-Insurance department :
- risk analysis,
- internal procedure audit works,
- accounts certification and consolidation.
