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Bertrand LE CONTE DE POLY

PARIS

En résumé

Je dirige une start up d'imagerie médicale LLTECH.

Nous vendons des appareils d'imagerie permettant de qualifier la qualité de biopsies en quelques minutes, ce sans danger et sans abimer le tissu.


www.lltechimaging.com

Mes compétences :
Business
Business analyst
Clarify
CRM Siebel
Customer relationship
Customer Relationship Management
Customer retention
Engineering
Entrepreneur
Free
imagerie
Imagerie médicale
Management
Manager
Marketing
Microsoft CRM
Microsoft Project
Microsoft Project Management
Process
Process engineering
Relationship
Relationship management
Rétention
Siebel
Start up
Telecom
Vantive

Entreprises

  • Free Lance Consultant - Manager

    2008 - maintenant Free Lance Consultant in the telecoms, medias and banking industries

    Compétences :
    - Management of CRM projects(Siebel, Clarify) and multi disciplinary teams management.
    - Organisation and process re engineering
    - Activities and IT systems design and deployment
    -

    Competencies:
    - Organisational & CRM projects management (Siebel, Clarify) in the marketing, sales and customer relationship fields for consumer and B2B markets.
    - Requirements management, process engineering,
    business deployment and business systems analysis.
    - PMO, business case and benefits management.
    - multi disciplinary team’s management.
  • Ineum Consulting - Manager

    Neuilly-sur-Seine 2004 - 2008 Management of projects within the marketing and commercial development fields

    - SFR: Formalisation of B2B pre sales processes for the sales force and the distributors
    - SFR: Management of new CRM platform project (10 people): design of the interface used in call center (Clarify)
    - Neuf Télécom: improvement of the customer care processes and CRM (Siebel)
    - Proximus (Belgium): Definition of the customer servicing policy for the B2B customers of a mobile operator
    - Française des Jeux: Definition of the multimedia campaign management tool & functionalities
  • Tiscali Liberty Surf - Project Director

    2000 - 2003 Responsible for launch of high speed Internet service, increasing access turnover by € 8million in 1 year. Took a 5% market share to the historical operator.
    Project definition and full team leadership responsibility for multi-disciplinary coordination including:
    - Marketing & sales: marketing & distribution strategy, implementation of the activity, team animation, customer care. Creation of customer loyalty services.
    - Finance & legal: negotiations with suppliers (hardware and Telco operators), legal aspects (contract and lobbying actions) and P&L impact (business plan, key performance indicators)
    - IT: team coordination and development propositions (network, billing, web site)
    Responsible for 3 project managers, coordination of 30 people and reporting to the Board of Directors.
  • Gemini Consulting

    SAINT GEORGES DE RENEINS 1997 - 2000

Formations

Réseau

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