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Bertrand POUILLAUDE

GENÈVE

En résumé

A widely experienced transport coordinator with 6 years of planning and executing shipping orders for
large multinational firms.

Key personal characteristics:
• Ability to work in international and high pressure environments
• Capacity to plan events and set clear priorities
• Skilled in listening client needs, analysing and solving complex issues
• Naturally organized, methodical and hard worker

Mes compétences :
Organization
Transport and logistics
Methodical
International Logistics
Import/Export
Transportation
SAP
Word
Powerpoint
Lotus notes
Excel
Freight forwarder
Planification
Coordination
Customer satisfaction and reactivity

Entreprises

  • World Courier (AmerisourceBergen Group), - Logistics Coordinator

    2013 - maintenant - Planning and executing shipments (import/export) for multinational
    biopharmaceutical companies in addition to other end markets.
    - Coordination of overall logistics activities such as: roads planning, orders drivers
    (pickup/delivery of goods at customer’s) and airlines booking.
    - Monitoring shipments during the transport and react flexibly to any plan deviation.
    - Calculation of quotations and sales of services to clients.
    - Build and maintain relationships with customers, subsidiaries, sub-contractors,
    customs, government agencies, etc.
    - Carrying out all necessary documentation: HWB, MAWB, invoices, packing list,
    import or export permit, export customs paperwork, dangerous goods declaration, etc.
  • World Courier (AmerisourceBergen Group) - Operations Executive

    2009 - 2013 - Organization of international transportation
    - Coordination of overall logistics activities (orders pick-up, roads planning, airlines booking, deliveries...)
    - Control and follow-up of the Import/Export Operations
    - Carry out all shipping documentation: pro-forma invoices, customs formalities, dangerous goods sheets...
    - Preparation and follow-up of quotations
    - Resolution of logistics incidents
    - Fulfill customer requests
  • Danone - Logistics Administrative Assistant

    Paris 2008 - 2009 - Stock management and order processing
    - Customer service / supply chain
    - Resolution of logistics incidents
    - Order & technical support to Danone sales force
  • Worldwide Flight Services (WFS) - Logistics Administrative Assistant

    2008 - 2008 - Warehouse data management of import & export goods
    - Customer care (American clients)
    - Processing of customs and excise documentation
  • Franco-Spanish Chamber of Commerce, Madrid - Sales assistant

    2007 - 2007 Canvassing in Spain for French customers, marketing database management,
    market studies, participation in the organisation of the “International Gourmet Show”

Formations

  • Université de Haute Alsace (Mulhouse)

    Mulhouse 2005 - 2007 MA in Cross-cultural Management and International Businesses

    Courses included lectures in both English and Spanish on various management
    disciplines such as: project management, strategy of development, international
    logistics, economics, cultural differences, marketing, human resources
    management, communication, finance and accounting, negotiation, translation,
    interpretation, initiation to Japanese.
  • Universidad De Alcala De Henares (Alcalá De Henares)

    Alcalá De Henares 2004 - 2005 Master's degree in Business Management

    Courses included lectures in economics, marketing, human resources
    management, statistics, accounting.
    Dissertation: ”Sport Sponsorship in Europe: the case study of football”
  • University College Northampton (Northampton)

    Northampton 2003 - 2004 BA in Economics and Management

    Courses included lectures in macro-micro economics, business strategy,
    accounting and human resources management.
  • Université Lille 1 Sciences Et Technologies (Lille)

    Lille 2001 - 2003 Two-year university degree in Economics and Management (DEUG)

    Lectures in macro-micro economics, mathematics, accounting and business strategy.

Réseau

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