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Billy NGOKO

Roissy en France

En résumé

Disposant d’une expérience internationale dans les domaines tels que l’industrie automobile, la Logistique & Transport, ainsi dans les Services notamment en management et implémentation de projets, en conception et pilotage de développement de solutions dans les systèmes d’information, je sais m’imprégner de l’esprit d’entreprise, et jouis d’une grande faculté d’adaptabilité au business, ainsi que d'un sens rafiné de la gestion d'équipe "team management".

Initialement "moulé" en Allemagne, et exerçant depuis 2009 pour le compte du Groupe DP DHL en qualité de Senior Business IT & BPO Manager, cumulativement avec mes fonctions de DPO "Data Protection Officer" pour l’entité DHL Parcel/Mail France & Espagne, j'ai su m'adapter à l'évolution des systèmes d'informations ainsi qu'aux exigences du marché et du management d'entreprise ainsi que la conduite du changement dan sles organisations par des formations pointues, notamment au sein de l'IAE BUSINESS SCHOOL PARIS "Information System Auditor & Consultant", puis un MBA en MANAGEMENT, RISK and CONTROL au sein de l'Universite PARIS DAUPHINE et enfin l'ECOLE CENTRALE PARIS où j'ai pu me perfectionner dan sles process d'améelioration continue "Lean Management", et la méthode Agile et sanctionné le grade de "Industrial Engineering Expert "Products & Services" - Lean Six Sigma.

J'ai à mon actif une expérience internationale où j'ai exercé dans des fonctions de management en Afrique, ainsi qu'en Allemagne pour le Groupe Daimler au sein du département IT de la branche automotive "smart".

Forte culture du résultat dans le respect des procédures, je sais faire face aux Challenges et à la Pression ; je suis en outre animé par la force du travail d’équipe.
Mon expérience dans la conception et a gestion des projets sont un atout, permettant d’anticiper sur les problématiques business, mais aussi le pilotage des projets et le mangement d'quipes et la déclinaison de stratégie d'entreprise.

Billy NGOKO
Senior Business IT & BPO Manager
DPO - Data Protection Officer -
DHL Parcel/MAil Europe "France & Spain"
Office : +33 (1) 82 48 12 15
Mobile : +33 (6) 61 91 28 88
billy.ngoko@dhl.com

Mes compétences :
Microsoft Office
Visual Basic for Applications
RDBMS
Microsoft Windows
Audit
VMware
Six Sigma
Oracle
Microsoft Windows 2000 Server
Lotus Notes/Domino
WinDev
Project Management
MySQL
Microsoft Windows XP Professional
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows 2003 Server
Microsoft Exchange Server
Microsoft .NET Technology
Lauterbach TRACE32
JavaScript
HTML
FTP
software support
software development
logical analysis
client support
XML
WiMAX
Web Services
Web Application Development
WINS
VPN
VBScript
Ultra
Ubuntu
TCP/IP
SQL
SMTP
SAP FI
SAP
Personal Home Page
PalmOS
POP
PC Anywhere
Oracle PL/SQL
Oracle ERP
Oracle CRM
Oracle Applications
OS XP
Network support
Microsoft Windows 2008 Server
Microsoft Windows 2000 Professional
Microsoft Visio
Microsoft SQL Server 2005
Microsoft SQL Server
Microsoft Office XP
Microsoft C-SHARP
Microsoft Access
Macromedia Flash
MS-SQLServer 2008 R2
MS Access VBA
Linux Suse
Linux
LAN/WAN > WLAN
LAN/WAN > WAN
LAN/WAN > VLAN
LAN/WAN > LAN
Incident Mgmt
ITIL
IMAP
IBM OS/2

Entreprises

  • DHL - Senior Business IT & BPO Manager - DPO Data Protection Officer

    Roissy en France 2009 - maintenant Senior Business IT & BPO Manager by DHL Parcel France www.dhl.fr - a brand of DPDHL Group
    Hybrid Print & e-commerce Solutions / Software Solutions Integration & Deployment Manager - Customer Solution Integration & Consulting - Information System Process Management & Business Strategy - Project/Program Management - IT Solution Conception & Design - First Choice Master / Lean Six Sigma - Lean Management - Team Management “multidisciplinary - multi-site - international” [First Aid Attendant «Sauveteur Secouriste du Travail » “SST” certified by INRS]

    DPO - Data Protection Officer France www.dhl.fr - a brand of DPDHL Group
    As DPO I'm responsible for implementation of standards and regulations. As well as auditing all processing methods locally involving the use of personal data, using group-wide methods.
    Appointed on the basis of professional qualities and, in particular, expert knowledge of data protection law and the ability to fulfill relevant tasks.

  • GLOCOSYS SARL - CTO / CIO

    2006 - 2009 IT Consulting & Audit, IT Project Solutions, IT Support Solution (Incident management), ASP Solution (Project organization & reporting), Network System & DB (AD-Proxy-Data Storage-Data Recovery - MySQL), ASP Solution & Software development, Electronic Data Management, Hardware Leasing, Sales Solutions.
    De manière plus détaillée:
     IT consulting & audit (conception & design, requirement specifications, development, tests, delivery, training, maintenance).
     Network administration / enterprise network management.
     Project management - MOA (project supervisor).
     IT support (hardware & software support, UHD & applications)
     Reception, analysis, & Incident Mgmt
     Hardware leasing & Desktop PC service.
     ASP Solution Mgmt (Web Services, Web Site)
     Data Backup & Recovery.
     Electronic Content Management “ECM” / “GED” Gestion Electronique de documents
     Security

  • DAIMLER GROUP - IT Consultant

    2004 - 2005 Information Technology Management by Smart (brand of Daimler Chrysler Group / passenger Car)
    IT Consultanting – Automotive IT Application Support / ADP Autoline – Kerridge KCC Solution – Automotive DMS “Dealer Management System” Application Support for 6 european countries; Intergrated Modules [Sales / Showroom; After sales; Leasing/ Finance; CRM] – Central Deale Data Base Administraion – ITIL Process
    >> De manière plus détaillée:
     ADP Autoline applications management / Kerridge KCC / Citrix client support.
     Autoline European Dealer Support sur Autoline [Dealer Management System] « France, Germany, Swizerland, Belgium, Luxembourg, Italy».
     Multilingual Application Support - IMS (Issue Management System) - I.T.I.L Process
     Autoline Information Management - SQL Adhoc Request - Report Management - Account Management - Direct Data Exchange « DDE ».
     KCML for Windows (KCC – Kerridge Computer Cie) Citrix Client Application Mgmt
     Data Base administration (Sales, Aftersales, Leasing, Accounting).
     Network support
     Knowledge Base management
  • DAIMLER GROUP / DAIMLER TSS - Information Technology Management

    2004 - 2005 (1 year)
    Information Technology Management by Smart (brand of Daimler Chrysler Group / passenger
    Car)
    IT Consultant - Automotive IT Application Support / ADP Autoline - Kerridge KCC Solution -
    Automotive DMS ``Dealer Management System'' Application Support for 6 european
    countries; Intergrated Modules [Sales / Showroom; After sales; Leasing/ Finance; CRM] -
    Central Deale Data Base Administraion - ITIL Process

    * ADP Autoline applications management / Kerridge KCC / Citrix client support.
    * Autoline European Dealer Support sur Autoline [Dealer Management System] « France,
    Germany, Swizerland, Belgium, Luxembourg, Italy».
    * Multilingual Application Support - IMS (Issue Management System) - I.T.I.L Process
    * Autoline Information Management - SQL Adhoc Request - Report Management - Account
    Management - Direct Data Exchange « DDE ».
    * KCML for Windows (KCC - Kerridge Computer Cie) Citrix Client Application Mgmt
    * Data Base administration (Sales, Aftersales, Leasing, Accounting).
    * Network support
    * Knowledge Base management
    Technical Environment : Windows XP Pro, Lotus Notes 5, Citrix Client, MS Office XP, ADP
    Autoline, Acess VBA, SQL
  • LAUTERBACH GMBH - Trainee (Software debbuging tester)

    2004 - 2004  Emulation, Debugging, real-time trace & logical analysis
     Description of the on-chip periphery for all standard microprocessors [DMA - (Direct Memory Access), Ethernet interfaces] a Trace 32 Microprocessor Development Systems based Application
  • LAUTERBACH GMBH - Trainee

    2004 - 2004 (4 months)
    Trainee (Software debbuging tester)

    * Emulation, Debugging, real-time trace & logical analysis ;
    * Description of the on-chip periphery for all standard microprocessors [DMA - (Direct Memory
    Access), Ethernet interfaces] a Trace 32 Microprocessor Development Systems based
    Application
    Technical Environment : Trace 32 Micro Processor Development System
  • D.A.S - VERSICHERUNG

    2003 - 2003 (3 months)
    Trainee (data base administration assistant)

    * Project management for DB administration letters based on CTV-development tool ;
    * Customer migration for large scale data bases.
    Technical Environment : CTV Development Tool ``Computer text Verarbeitung'' [computer text
    processing]
  • HYPOVEREINSBANK - Trainee

    2003 - 2003 (4 months)
    Trainee (software development)

    * VBA MS Access data base - Internal monitoring Tool development project
    Technical Environment : VBA/Access, MS Office 97/2000, Windows XP Pro

Formations

  • Université Paris Dauphine

    Paris 2015 - 2016 MBA "Master of Business Administration"

    Depuis le début des années 2000, des lois – notamment Sarbanes-Oxley, LSF, etc. qui ont pour vocation le renforcement des exigences en matière de gouvernement et de contrôle interne
    Les entreprises font face à des environnements complexes et changeants, ainsi les cartographies des processus et les instrumentations de contrôle sont à revisiter régulièrement.
    Face à ces évolutions, le management doi
  • Ecole Centrale De Paris

    Chatenay Malabry 2015 - 2015 Industrial Engineering Expert "Products & Services"

    ECOLE CENTRALE PARIS
    EXECUTIVE EDUCATION
    Management & Technology
    Industrial Engineering Expert “Products & Services”
  • IAE Paris - Sorbonne Graduate Business School

    Paris 2013 - 2013 Information System Auditor & Consultant

    Information System Auditor & Consultant / IAE PARIS “Institut d’Administration des Entreprises de Paris“ / AFAI (Association française de l’audit et conseil Informatiques) / ISACA Member (Information Systems Audit & Control Association)
  • DPDHL Group (Bonn)

    Bonn 2010 - 2011 First Choice Master Bronze Certificate

    First Choice Master Bronze Certificate "2011'' / Six Sigma approach
  • Technical University Of Munich / Germany (Munich)

    Munich 1999 - 2004 Engineering Physics
  • Technical University Of Kaiserslautern / Germany (Kaiserslautern)

    Kaiserslautern 1998 - 1999 German language Aptitude Certificate

    German language Aptitude Certificate

Réseau

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