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Bruno SGORLON

Issy-les-Moulineaux.

Résultats examens 2026

RETROUVEZ GRATUITEMENT Le résultat du bac à LimoursLe résultat du brevet à Limours

En résumé

Mes compétences :
EMEA
Microsoft Project
Microsoft Project Server
Microsoft Server
office support
Server support
Support
Training

Entreprises

  • Microsoft - Support Escalation Engineer

    Issy-les-Moulineaux. 2013 - maintenant EMEA Supportability Escalation Engineer in the Consumer Area (CES) / Service Delivery Management
    Built a team of Tier 3 Escalation agents in different countries (Germany, Netherlands, Canada) in order to create a support escalation team for the consumer business.
    Manage the hiring process for agents assessing Technical skills ,soft skills , and behaviours
    Managing 5 Tier 3 supplier agents located in different countries

  • Microsoft - EMEA IW Supportability Program Manager

    Issy-les-Moulineaux. 2011 - 2013 Responsible for Information Worker (Microsoft Office, Office for Mac) supportability in EMEA

  • Microsoft France - Escalation Engineer

    1999 - 2009 EMEA Support Engineer for Project Server 2003 & 2007

Formations

Réseau

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