Mes compétences :
Développement commercial
Business development
Marketing
Management
Négociation
Communication
Entreprises
Airbus Group
- Customer Services - FHS Engineering
Blagnac 2012 - maintenantI am currently working in the FHS Engineering team dedicated to Technical & Operational Support for the airlines that subcontract their maintenance to Airbus.
My role is to follow and manage component reliability as well as optimise pool management.
My customer: Singapore Airlines for the A330 fleet (27 aircraft).
1) Airline Operations Support:
- Provide daily support to monitor component performance and launch corrective actions,
- Evaluate embodiment of modifications and coordinate customer approval,
- Make quaterly technical review in singapore to present component performance on SIA contract.
2) Perform technico-economical analysis and follow-up in operations for all the activities related to components :
o Monitor component removals and analysis reasons for removal of Top Removed Components (in volume, vs GMTBUR and worldwide fleet MTBUR, NFF rate…)
o Identify technical solutions to reduce removal rates and communicate them to FHS pool management team and/or customer.
3) Component performance improvement:
- For troublemakers, action plans worked with Airbus Support Engineering & OEMs to set up corrective action plans,
- Action plans resulting in component modifications, documentation modification, maintenance recommendations,
- Evaluate modifications & maintenance recommendations proposed to FHS/TSP customers for approval and when a modification is decided to be embodied by SB SCAN process, hand over the retrofit plan set up to pool management team.
- Take the lead to resolve complex operational situations when requested to do so by the FHS Pool management back office team.
Airbus Group
- Sales Support/Tech Spec (FHS)
Blagnac 2009 - 2011In the back-to-back business model, define processes for approval and scope of technical specifications for FHS several customers.
Airbus Group
- Sales Manager for Maintenance Services (FHS)
Blagnac 2008 - 2009
Airbus S.A.S
- Sales Manager Asia-Europe-Latin America
2004 - 2007Sales Manager, Airbus Customer Services.
- Sales of Airbus e-Solutions dedicated to the airlines industry
- In the Flight Ops and Maintenance & Engineering domains,
- Presentations and product demonstrations to airlines at the airlines premises worldwide,
- For Direct sales and during Aircraft Sales campaign: Negotiation from the commercial proposals until the contract signature and delivery of the solutions,
- Contracts negotiation and follow-up.
Geographical areas: Latin America, Asia and Europe.
Sogeti Transiciel
- Sales Manager
1999 - 2004Sales Manager.
Sales and Consulting
- Promotion and sales of Business services with strong technical value.
Technical team Management
- Organising and planning of the project, follow-up of the development team, reactivity, respect of the deadlines,
- Recruitment: research of expertise and qualification of profiles, recruiting interviews, involvement to the recruiting forums.
Sectors: Space, Aeronautics/Airlines and Industry client portfolios.
