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Caroline MINELL

BARCELONA

En résumé

Mes compétences :
Account Management
Versatile
Project management
Account planning
Languages
Team player
CRM
Multicultural
Strategic planning
Client Management
Communication
Organized
Quick learner

Entreprises

  • Standard & Poor's - Valuations & Risk Strategies - Account Manager and Sales Associate

    2009 - maintenant Standard & Poor’s is the world’s foremost provider of independent credit ratings, risk evaluation, investment research, indices and data.

    • Account management of 70 accounts in France, Belgium and Luxembourg. In close collaboration with Sales Management, Product Management, Client Support and Marketing based in Paris, London and New York.
    • Prospect for new accounts as well as growing existing accounts within Belgium, Luxembourg and part of France.
    • Achievement of $525K in additional revenue against annual target of $200K.
    • Sales/Contract processing; contract creation, sales order entry and progression to fulfilment. Create and complete a timely log of all relevant activities in CRM database (salesforce.com)
    • Support client business activity by providing specialist product knowledge. Deliver in-depth product training to client and prospects by phone or in person

  • Standard & Poor's - Vista Research - Account Manager

    2007 - 2009 S&P Vista Research, part of Guidepoint Global since May 2009, is a primary research firm that provides investors and business decision-makers with on-demand access to its worldwide network of industry experts.

    • Build and maintain relationships with clients to raise awareness of Vista Research in London
    • Work closely with clients (based in Europe and Asia), to understand their projects and match them with the most suitable expert
    • Penetrate and grow business in London offices of US clients
    • Work closely with sales to ensure trials convert to clients
    • Work on growing size of contracts for each renewal

  • Informa Global Markets - Account Manager

    2006 - 2007 One of the world’s leading firms since the 1970’s in real-time analysis of the financial markets (Foreign Exchange, Sovereign Fixed Income, Credit, Derivatives and Emerging Markets).

    • Management of a high profile portfolio of 200 accounts worth $6 million in annual revenue
    • Prospect for new potential users, set up trials, proposal- and contract drafting, and follow through to signing of contract.
    • Build and maintain relationship with subscribers to create brand loyalty, Coordinate contract renewal and negotiation by building strong working relationships with business heads, market data departments, as well as individual users.
    • Identify contracts that may be under threat by analysing product use versus cost, and coordinate strategy for threatened or under-used accounts. Saved numerous contracts as well as achieved growth in most of my accounts.

Formations

  • GROUPE PGSM (Paris)

    Paris 2002 - 2006 Bachelor in Business Administration - Double Major in Management & Marketing

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